[Hai-users] Omni Pro II Ethernet port weirdness

[Dan Puccio]

  Do you have an Earth ground on your panel?  If so, what is it 
connected to? (Water pipe, ground rod, etc.)

Just a guess here, but this could be a ground loop of some sort.  You 
might try removing any Earth ground and also powering your hub and your 
panel from the same outlet.  Are there any outputs or inputs (including 
audio) from your OPII panel that run to any ethernet devices?  One other 
thing that you could try to do to diagnose it, would be to gradually 
disconnect each wire going to your panel and connect your ethernet after 
each wire is removed to see when the issue goes away (until you're left 
with only the power transformer going to the panel).

You might also try another hub to see if that fixes the issue.



On 10/7/2010 9:28 PM, Bradley Weech wrote:
>
> I don't want to hawk this string, but, along the same lines, I'm still 
> suffering from a problem where, whenever I plug my OmniPro II into my 
> home network hub, it 1) begins to loose time, 2) emits 6 beeps, give 
> or take, randomly from the control panels and 3) screws up zwave 
> commands to my lights and outlets.  I believe HAI and I tried 
> everything we could think of as far as testing, and then I was left to 
> locate a local installer to try to diagnose further.  I just haven't 
> had the time to find one; and, I'd need to find one that actually 
> knows something about this kind of problem, rather than paying for 
> hours and hours of education and random testing.  Is there anything 
> new, or has anyone else reported a similar problem?  Everything works 
> fine until I plug in the Ethernet connection to our house network 
> (whether or not PCAccess is running).
>
> Brad
>
> *From:* hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] 
> *On Behalf Of *Tom Morgan
> *Sent:* Thursday, October 07, 2010 2:22 PM
> *To:* Brad; HAI-users at tssi.com
> *Subject:* RE: [Hai-users] Omni Pro II Ethernet port weirdness
>
> As long as all of the facts are accurate it sounds to me like a flaky 
> component, bad soldier joint or a bad connection at the Ethernet 
> port.  The only thing on that list that are within your control is the 
> Ethernet port connection.  By any chance is it a connection using an 
> EZ RJ-45?  If so, make certain the wire cuts are clean and there is no 
> potential for shorts.  As well, make certain the plug is in until you 
> hear it click.  I sometimes have to bend the clip up before inserting 
> to make certain it clicks.  If it is a standard RJ-45 jack and you 
> made it, make certain the wires are all of the way to the top of the 
> jack.  If it is a store bought cable, try swapping it.  With the jack 
> out, make certain all 8 pins are in their respective 'gates'.  It is 
> rare but they can hop and have 2 pins short in a single gate.  
> Anything beyond that may be at the board level.
>
> Tom Morgan
> Chief Technical Officer, Worthington Distribution
> Vice President, Worthington University
> www.worthingtonu.com <http://www.worthingtonu.com/>
> 570-451-4700 ext 150
>
> For orders:
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>
> The latest News:
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>
> Learn how to take an HAI to the next level on October 1st: HAI 
> Advanced Applications: Tafton PA 
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> training on the 8th.
>
> *From:* hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] 
> *On Behalf Of *Brad
> *Sent:* Thursday, October 07, 2010 4:58 PM
> *To:* HAI-users at tssi.com
> *Subject:* [Hai-users] Omni Pro II Ethernet port wierdness
>
> Omni Pro II installed approx 9 years ago. Worked good all that time.
>
> Last June one day I could not connect to the Ethernet port. WebLink II 
> would not connect either.
>
> I emailed Hai support. We tried a variety of things.
>
> Reset system, power cycled system Reset Rom, tried to ping it nothing 
> was successful.
>
> Tried connecting directly with a crossover ethernet cable with my 
> laptop. No success.
>
> Serial connection worked fine, and everything else seemed to be 
> working fine.
>
> double checked the IP address, and security key. All ok.
>
> Nothing with the Omni or network had been changed in months.
>
> ACT light on Omni board was blinking like everything was working normally.
>
> After several days of back and forth testing, Hai support determined 
> board needed to be sent in and serviced.
>
> I couldn't afford the repair at the time, so I just lived with it as 
> it was.
>
> Fast forward to yesterday Oct 6th.
>
> WebLink II runs on my home server that also run's some other things I 
> use 24/7 365. That server does get rebooted once every couple of weeks.
>
> I did one of those random reboots of the server yesterday. And later 
> in the day I received a surprise email from Weblink II about an event. 
> The Ethernet port on the OMNI was now working once again. I've changed 
> absolutely nothing since it stop working.
>
> The Omni now seems to be completely back to normal operation of the 
> Ethernet port.
>
> How could this be after four months??
>
> I'm hoping Tom at Worthington or Scott at HAI will take the time to 
> comment on this and how it may be avoided in the future.
>
> Thank you.
>
>
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