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Do you have an Earth ground on your panel? If so, what is it
connected to? (Water pipe, ground rod, etc.)<br>
<br>
Just a guess here, but this could be a ground loop of some sort.
You might try removing any Earth ground and also powering your hub
and your panel from the same outlet. Are there any outputs or
inputs (including audio) from your OPII panel that run to any
ethernet devices? One other thing that you could try to do to
diagnose it, would be to gradually disconnect each wire going to
your panel and connect your ethernet after each wire is removed to
see when the issue goes away (until you're left with only the power
transformer going to the panel).<br>
<br>
You might also try another hub to see if that fixes the issue.<br>
<br>
<br>
<br>
On 10/7/2010 9:28 PM, Bradley Weech wrote:
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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">I don’t want to hawk this string, but, along the
same lines, I’m still suffering from a problem where,
whenever I plug my OmniPro II into my home network hub, it
1) begins to loose time, 2) emits 6 beeps, give or take,
randomly from the control panels and 3) screws up zwave
commands to my lights and outlets. I believe HAI and I
tried everything we could think of as far as testing, and
then I was left to locate a local installer to try to
diagnose further. I just haven’t had the time to find one;
and, I’d need to find one that actually knows something
about this kind of problem, rather than paying for hours and
hours of education and random testing. Is there anything
new, or has anyone else reported a similar problem?
Everything works fine until I plug in the Ethernet
connection to our house network (whether or not PCAccess is
running).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">Brad<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; border-color:
rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color;
padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
<a class="moz-txt-link-abbreviated" href="mailto:hai-users-bounces@tssi.com">hai-users-bounces@tssi.com</a>
[<a class="moz-txt-link-freetext" href="mailto:hai-users-bounces@tssi.com">mailto:hai-users-bounces@tssi.com</a>] <b>On Behalf Of </b>Tom
Morgan<br>
<b>Sent:</b> Thursday, October 07, 2010 2:22 PM<br>
<b>To:</b> Brad; <a class="moz-txt-link-abbreviated" href="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a><br>
<b>Subject:</b> RE: [Hai-users] Omni Pro II Ethernet
port weirdness<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">As long as all of the facts are accurate it
sounds to me like a flaky component, bad soldier joint or a
bad connection at the Ethernet port. The only thing on that
list that are within your control is the Ethernet port
connection. By any chance is it a connection using an EZ
RJ-45? If so, make certain the wire cuts are clean and
there is no potential for shorts. As well, make certain the
plug is in until you hear it click. I sometimes have to
bend the clip up before inserting to make certain it
clicks. If it is a standard RJ-45 jack and you made it,
make certain the wires are all of the way to the top of the
jack. If it is a store bought cable, try swapping it. With
the jack out, make certain all 8 pins are in their
respective 'gates'. It is rare but they can hop and have 2
pins short in a single gate. Anything beyond that may be at
the board level.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style=""><span style="font-size: 10pt;
font-family: "Courier New"; color: rgb(31, 73,
125);">Tom Morgan</span><span style="font-family:
"Courier New"; color: rgb(31, 73, 125);"> <br>
</span><span style="font-size: 10pt; font-family:
"Courier New"; color: rgb(31, 73, 125);">Chief
Technical Officer, Worthington Distribution</span><span
style="font-family: "Courier New"; color:
rgb(31, 73, 125);"> <br>
</span><span style="font-size: 10pt; font-family:
"Courier New"; color: rgb(31, 73, 125);">Vice
President, Worthington University<br>
<a moz-do-not-send="true"
href="http://www.worthingtonu.com/"><span style="color:
rgb(31, 73, 125);">www.worthingtonu.com</span></a></span><span
style="font-family: "Courier New"; color:
rgb(31, 73, 125);"><br>
</span><span style="font-size: 10pt; font-family:
"Courier New"; color: rgb(31, 73, 125);">570-451-4700
ext 150<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt;
font-family: "Courier New"; color: rgb(31, 73,
125);">For orders:</span><span style="font-family:
"Courier New"; color: rgb(31, 73, 125);"> <br>
</span><span style="font-size: 10pt; font-family:
"Courier New"; color: rgb(31, 73, 125);">800-282-8864<br>
On-Line Catalog:<br>
<a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/catalog"><span
style="color: rgb(31, 73, 125);">www.worthingtondistribution.com/catalog</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt;
font-family: "Courier New"; color: rgb(31, 73,
125);">The latest News:<br>
<a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/blog">www.worthingtondistribution.com/blog</a><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-family:
"Calibri","sans-serif"; color: rgb(79,
129, 189);">Learn how to take an HAI to the next level on
October 1st: HAI Advanced Applications: <a
moz-do-not-send="true"
href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=114">Tafton
PA</a>, <a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=36&products_id=130">OnLine</a>,
or in <a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=116">Las
Vegas</a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-family:
"Calibri","sans-serif"; color: rgb(0,
176, 80);">The next <a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=26&products_id=94"><span
style="color: rgb(0, 176, 80);">Worthington University</span></a>
is November 9-12 for only $99 per company. Come early for
FREE <a moz-do-not-send="true"
href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=147"><span
style="color: rgb(0, 176, 80);">GrandCare</span></a>
training on the 8th.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; border-color:
rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color;
padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
<a class="moz-txt-link-abbreviated" href="mailto:hai-users-bounces@tssi.com">hai-users-bounces@tssi.com</a>
[<a class="moz-txt-link-freetext" href="mailto:hai-users-bounces@tssi.com">mailto:hai-users-bounces@tssi.com</a>] <b>On Behalf Of </b>Brad<br>
<b>Sent:</b> Thursday, October 07, 2010 4:58 PM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a><br>
<b>Subject:</b> [Hai-users] Omni Pro II Ethernet port
wierdness<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Omni Pro II
installed approx 9 years ago. Worked good all that time.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Last June one
day I could not connect to the Ethernet port. WebLink II
would not connect either.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">I emailed Hai
support. We tried a variety of things.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Reset system,
power cycled system Reset Rom, tried to ping it nothing
was successful.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Tried
connecting directly with a crossover ethernet cable with
my laptop. No success.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Serial
connection worked fine, and everything else seemed to be
working fine.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">double
checked the IP address, and security key. All ok.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Nothing with
the Omni or network had been changed in months.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">ACT light on
Omni board was blinking like everything was working
normally.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">After several
days of back and forth testing, Hai support determined
board needed to be sent in and serviced.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">I couldn't
afford the repair at the time, so I just lived with it as
it was.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Fast forward
to yesterday Oct 6th.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">WebLink II
runs on my home server that also run's some other things I
use 24/7 365. That server does get rebooted once every
couple of weeks. </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">I did one of
those random reboots of the server yesterday. And later in
the day I received a surprise email from Weblink II about
an event. The Ethernet port on the OMNI was now working
once again. I've changed absolutely nothing since it stop
working.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">The Omni now
seems to be completely back to normal operation of the
Ethernet port.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">How could
this be after four months??</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">I'm hoping
Tom at Worthington or Scott at HAI will take the time to
comment on this and how it may be avoided in the future.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif";">Thank you.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
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