[Hai-users] unable to set up 8-button HLC house controller switch

[Justin Boyan]

Hi,

I'm at my wit's end trying to get my 8-button controller switch (38A00-2)
set up to work with my Omni II panel.

All the HLC light switches around the house (35A00) have been installed
successfully.  I had no trouble configuring them from the Omni console --
putting them in setup mode, then configuring them through the Status menu
on the console.

I defined a unit code for the 8-button switch just like the other light
switches. I put it into setup mode (by holding 1 and 8), which is confirmed
by all 8 lights flashing. But then when I tell the Omni console to
configure the new unit code, it times out after a few seconds, reporting
"NO MODULE FOUND".

Our installation includes a phase coupler. I've tried factory-defaulting
the switch numerous times. I've tried multiple unit codes.   I have the
latest firmware (3.8A). Same result every time - NO MODULE FOUND.
Reconfiguring other dimmer switch modules still works fine.

Could I possibly have received a bad switch from the factory? Or, what else
can I try?

Thanks for any ideas.
Justin
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