[Hai-users] Sent panel in for repair and now phones don't work

[Ken Schumm]

I think you could plug the phone cord that went into the panel into an RJ31X jack to get it to work.

 

May I ask who is repairing your board? Three years ago I had a board go bad, where the board was seizing the phone line any time it was powered up, and HAI/Leviton told me they no  longer repair boards.

 

Good luck!

From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On Behalf Of JACK and LYNDA CARNEGIE
Sent: February 04, 2017 1:37 PM
To: HAI-users at tssi.com
Subject: [Hai-users] Sent panel in for repair and now phones don't work

 

The X10 on my panel stopped working so I removed it and sent it in for repair and a firmware update.  Then I discovered that none of the phones in my house were working and all the handsets say "line in use."  I assume this is because the phone lines were running through the security panel which is now gone.

 

What can I do to get my phone lines working until the panel comes back? *#-o d'oh! <https://s.yimg.com/ok/u/assets/img/emoticons/emo48.gif> 

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