[Hai-users] HAI panel - IP communicator compatibility questions / suggestions

[Andrew Ward]

Thanks Scott,

I'm aware of the ABA from Next...

But this did not answer the question(s) below about how I can maintain
the HAI functionality of voice-synthesized calls / notifications via
telephone AND have central station monitoring.

I am considering whether to precede each voice synthesized
notification attempt with an output setting which would drive a DPDT
relay which would switch the HAI telephone line from the ABA (or cell
or whatever) to a standard VoIP line to make the voice synthesized
call, then switch back to the ABA when done.

I still cannot figure out why HAI would not just be able to make an IP
connection to a monitoring station and dump the info all over the
internet without going through this barbaric ancient technology of
tone-signaling.  It would seem a simple feature to embed in the
control firmware  to encode appropriate packets.  And equally only
some simple code on a PC to be able tro receive the alarm signals and
deal with them at central monitoring.  How long will it take to drag
the alarm industry into the modern age???

Anyway, pardon the rant... Any thoughts or product advice would be appreciated.

One thing that I have observed... the HAI central station reporting
does not seem to care whether a dialog/session is in progress with a
user via phone before seizing the line and just making a second or
subsequent central station calls.  That would be a little difficult to
handle with a relay/telephone line switching implementation like I
have suggested.


-Andrew




On Tue, Jan 3, 2012 at 12:41 PM, Dudoussat, Scott A.
<scott.dudoussat at homeauto.com> wrote:
> Hi Andrew,
>
> Here is a possible solution:
>
> https://nextalarm.com/abn.jsp
>
> Best regards,
> Scott
>
> -----Original Message-----
> From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On Behalf Of Andrew Ward
> Sent: Tuesday, January 03, 2012 9:21 AM
> To: hai-users at tssi.com
> Subject: [Hai-users] HAI panel - IP communicator compatibility questions / suggestions
>
> 2nd attempt to post to mail list.  Plese advise if there is another
> procedure....
>
>
> Can anyone please advise me on what they are doing to successfully
> communicate from their HAI panel with both Monitoring Company and
> Voice-to-end-user type phone calls... when the household has VoIP?
>
> I see IP communicators: T-Link Universal IP Alarm Communicator TL300
> and of course the HAI C3 cellular goodie.
>
> I prefer to avoid the cell solution for now.
>
> But the IP communicators... well. Can they and how would they
> distinguish between a call to the monitoring company and the
> synthesized-voice call to the end-user?  You want the first to hit the
> IP communicator and be transmitted that way. But the voice call you
> want to connect via the regular VoIp analog telephone adapter, just
> like a regular telephone would.
>
> Any advice appreciated.
>
> I COULD consider the C3 option as a last resort, but I would have to
> be able  similarly to direct only monitoring company calls to the DSC
> C8 and allow the synthesized calls to go through the VoIp line.
>
> My panel is (soon to be) and Omni Pro 2  (upgrading from an Amp OnQ
> HMS 1050) and three expansion panels.
>
> Also, if you have a favorite low-cost, but reliable, monitoring
> company that supports this kind of activity, please advise. (I suppose
> the goal is to be able to use any monitoring company...
> nevertheless... recommendations on favorites appreciated.
>
> Thanks
>
> Andrew Ward
>
> AWC
>
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