[Hai-users] No Controller Data

[Ken Schumm]

Sometimes these are very hard to figure out.

We have a door onto our deck that has magnetic contacts to our HAI controller. Once very 100 times or so when that door is closed the keypads beep and give the no controller data error for a few seconds, then it clears itself. Other than that one door it never happens.

Probably a problem with the controller board but it's so intermittent they'd probably never be able to find and repair it.

At least our deck door stays shut in the wee hours.

Not much help, sorry, but you do have my sympathies.

Ken


  ----- Original Message ----- 
  From: Paul 
  To: 'Bradley Weech' ; hai-users at tssi.com 
  Sent: Thursday, December 24, 2009 07:41
  Subject: RE: [Hai-users] No Controller Data 


  Ditto to what Tony said. The 'No controller Data' is something an installer hates to see. It's basically a message indicating the controller has lost communications - perhaps with the console bus or other loose wiring or a wiring short. 

   

  Think back to when this issue started to happen, and then determine if an event (a storm, renovations, or something) may have contributed to this problem. Timing is everything. If nothing comes to mind, then it sounds like your main controller is failing.

   

  Paul

   

  From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On Behalf Of Bradley Weech
  Sent: December-24-09 8:38 AM
  To: hai-users at tssi.com
  Subject: [Hai-users] No Controller Data 

   

  On an OmniPro II we're getting repeated beeping from the console at odd hours.  The message says "nocontrollerdata00".  We cancel twice and it goes away; but, then come back the next time the unit is put in night mode (not right away, but usually in the wee hours of the morning).  What is this?

  No virus found in this incoming message.
  Checked by AVG - www.avg.com
  Version: 9.0.722 / Virus Database: 270.14.119/2585 - Release Date: 12/24/09 03:11:00



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