[Hai-users] Omnipro II Calls

[dth at comcast.net]

I can confirm that the troubleshooting method described below has fixed the problem for me in the past when I suffered the same symptoms.
 - Dave

 -------------- Original message ----------------------
From: "Dan Barclay" <Dan at BarclaySoftware.com>
> Hi Brad,
> 
> I usually power down/up in a different order:
> 
> Disconnect transformer
> Disconnect battery
> 
> Connect battery
> Connect transformer.
> 
> Is there a reason you disconnect the battery first? I haven't seen any
> problems doing it the way I do it, though it does generate a "power off"
> event.
> 
> Thanks,
> Dan
> 
> > -----Original Message-----
> > From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
> > Behalf Of Brad
> > Sent: Wednesday, June 11, 2008 1:21 PM
> > To: Edgar Silva; hai-users at tssi.com
> > Cc: envia.nts at netvisao.pt
> > Subject: Re: [Hai-users] Omnipro II Calls
> > 
> > Have you tried to power it down?
> > Disconnect the battery, then disconnect the transformer, leave for 30
> > min.
> > then reconnect battery then transformer.
> > Let me guess, you've had a thunderstorm lately?
> > Hope this helps.
> > 
> > ----- Original Message -----
> > From: "Edgar Silva" <edgar.nts at netvisao.pt>
> > To: "'Brad'" <Looney2ns at wowway.com>; <hai-users at tssi.com>
> > Cc: <envia.nts at netvisao.pt>; <envia.nts at netvisao.pt>
> > Sent: Wednesday, June 11, 2008 1:11 PM
> > Subject: RE: [Hai-users] Omnipro II Calls
> > 
> > 
> > > Hi Brad,
> > >
> > > This Omni Board is installed for almost 3 years. Is has been working
> > fine,
> > > but since last night I'm unable to communicate from the outside :(
> > >
> > > And yes the problem is the same when calling from a cell phone or a
> > land
> > > line. I even tried voip, I called another job that we have and the
> > omni
> > > responds perfectly, but this one I'm unable to call it.
> > >
> > > Thanks and Cheers
> > > Edgar
> > >
> > > -----Mensagem original-----
> > > De: Brad [mailto:Looney2ns at wowway.com]
> > > Enviada: quarta-feira, 11 de Junho de 2008 18:47
> > > Para: Edgar Silva; hai-users at tssi.com
> > > Cc: envia.nts at netvisao.pt
> > > Assunto: Re: [Hai-users] Omnipro II Calls
> > >
> > > Has this worked correctly in the past?
> > >
> > > Does this problem occur when using both a cell phone and a landline
> > phone?
> > >
> > >
> > > ----- Original Message -----
> > > From: "Edgar Silva" <edgar.nts at netvisao.pt>
> > > To: <hai-users at tssi.com>
> > > Cc: <envia.nts at netvisao.pt>
> > > Sent: Wednesday, June 11, 2008 11:47 AM
> > > Subject: [Hai-users] Omnipro II Calls
> > >
> > >
> > >> Hi you all,
> > >>
> > >> I'm having a problem with my omni pro II.....
> > >>
> > >> I'm unable to call to the omni, I hear a beep and I start to insert
> > the
> > >> access code, then I hear a send beep and it hung up...
> > >>
> > >> I able to receive calls from the omni, I created a button that
> > phones me
> > >> and
> > >> it phones.
> > >>
> > >> If I have a burglary alarm the omni calls.
> > >>
> > >> Has this happened to anyone?
> > >>
> > >> Anyway to solve this?
> > >>
> > >> Thanks and Cheers
> > >> Edgar
> > >>
> > >
> > >
> > > ---------------------------------------------------------------------
> > -------
> > > ----
> > >
> > >
> > >> _______________________________________________
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> > >> HAI-users at tssi.com
> > >> http://romaine.tssi.com/mailman/listinfo/hai-users
> > >>
> > >
> > >
> > 
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