[Hai-users] outgoing authentication with Web-LinkII and rule failure

[Brad]

Yes, I see many rule emails are missed by web-link. Are you running the
latest version of web-link? They claimed to have cured the rules not firing
problem. I have not upgraded to the latest as yet since the new ver will
only run on XPPro.

 

  _____  

From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
Behalf Of Doug Ringler
Sent: Sunday, May 07, 2006 3:37 PM
To: haiuser at beaureview.com
Cc: hai-users at tssi.com
Subject: [Hai-users] outgoing authentication with Web-LinkII and rule
failure

 

Thanks Denis:

 

Yes, I have Verizon DSL in one house, but there is no PPPoE authentication
SW on any PC of the network.  Actually, the house has a DLink 614+ router
with PPPoE dynamic enabled, along with ID and password entered.  I believe
the ID and password in the router are to allow the DSL modem to connect to
the DSL account.

 

I think the issue is that regardless of the email software you use (Outlook
Express, Outlook, etc), for Verizon DSL, one has to configure the email
software to authenticate the smtp server with your ID and password for any
outgoing mail.  I haven't been able to do any other way (i.e. use the ID and
password in the router).  One can use a different smtp and POP3 server from
a different ISP (like Direcway), but again, the outgoing email is rejected
by Verizon unless authentication is checked and account ID and password
entered.  So, therefore, any emails from Web-LinkII always fail since it is
not associataed with any outgoing authentication.  At another house with
Direcway, the emails from Web-LinkII work fine.

 

So, Denis, have you been successful with outgoing emails with Web-LinkII
with the new FIOS service?

 

Also, has anyone seen failures of rules entered in Web-LinkII such that the
rule occurs in the OmniII or Omni, but Web-LinkII sometimes misses it, and
thus, the rule isn't evoked?  This occurs in an application where the server
computer is connected to the Omni via an RS-232 port.

 

Many thanks!

 

Doug Ringler

 

 

 

Doug, 
I am assuming you have DSL. and they loaded the PPPoE authentication SW on
the PC and the use an Ethernet cable between the PC and the DSL modem.
I have the new FIOS service, and instead of loading any software on any of
the PCs, they provided a DLINK 604 router with the PPPoE enabled and we put
the account and password in the router. 

What you may be able to do is use a cheap router that supports PPPoE, and
MAC address cloning (Most linksys routers support) and give the router your
account info. If it does not connect, use the Ethernet address clone feature
and give the router you MAC address from your PC to use on the WAN side of
the connection. 

On my router the PPPoE selected is for DSL links, and the style of PPPoE is
dynamic.

Regards Denis

Doug Ringler wrote: 

Hey Everyone:

 

Has anyone found out how to get around an ISP that requires outgoing
authentication for Web-Link II to send emails upon a given program line?  Or
alternatively, do we know when HAI will reconfigure Web-Link II to accept
password and ID authentication for outgoing mail for specific ISPs?  Verizon
and others will not allow outgoing mail without authentication for obvious
spam-related reasons.  On the other hand, many ISPs will allow this.

 

Thanks as always for this discussion.

 

Doug Ringler

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