[Hai-users] Aegis won't answer if rings set above 1

[Strangwp at aol.com]

I'm a homeowner with an Aegis 2000 that was installed in  mid-2001.  It has 
been working well, and I've done about 300 lines of  programming with it, 
including some integration via serial port with a  LiteTouch system (5000LC 
controller). Up to now, the Aegis had its own  dedicated phone line, was set to 
answer on the first ring (Rings before answer =  1), and it answered reliably.
 
I want to shift to having it share a voice phone line, and probably answer  
on the default 8th ring.  So I tried changing "Rings before answer" to 8,  and 
to my surprise the Aegis would not ever answer.  Further testing showed  that 
if "Rings before answer" was set to anything over 1, the Aegis would never  
answer.  It would not answer the "Call, let it ring once, hang up, and call  
back" approach either.  Setting it to 1 works fine.  Note that I  haven't changed 
the phone line, just changed "Rings before answer".  Any  ideas or 
suggestions?
 
Telephone access is On, Answer outside call is Yes, Remote commands OK is  
Yes, and Dial mode is Tone.  HMS software version is 1.9a.
 
Thanks very much.
 
Will Strang
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