[Hai-users] Haunted keypads?

[jmat]

I've double checked both consoles, and they still flip out even when just
power is applied without a comm signal.  One acts like the '3' is being hit
continuously, and one acts like the '5'.

Coincidentally, the serial numbers on the two are consecutive.  My third one
is about 34 off from the first two.  I just hope it doesn't flake out while
I'm not at home, or turning off the alarm might be a little difficult :).

I figured the first one went out during a bad storm (we noticed it right
after a bad thunderstorm).  The second, though, started acting up on a
crystal clear beautiful summer day (today).

Thanks for the help;

J

On 9/6/05 7:36 PM, "Brett Griffin" <brett at architechtronics.com> wrote:

> Several years ago, when I was employed by HAI as a sales rep, I had seen
> this with the new blue console just once.  It was button 2, and it was a bad
> keypad.  You need to get an RMA when you can, which could be months.
> 
> I am not aware of anything that could cause this by bad wiring.  One way to
> test is connect the red and black wires of the keypad to the battery or a
> 12v source, if it continues it is a bad console.
> 
>  Brett Griffin, Home Technology Consultant
> Architechtronics, Inc.
> www.architechtronics.com
> -----Original Message-----
> From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
> Behalf Of jmat
> Sent: Tuesday, September 06, 2005 6:46 PM
> To: hai-users at tssi.com
> Subject: [Hai-users] Haunted keypads?
> 
> Has anyone else experienced keypad failure where the keypad acts like
> someone is hitting buttons (and no one is)?
> 
> I had one keypad flake out a few weeks ago, and I disconnected it, fully
> intending to RMA it to HAI -- of course, I finally boxed it up two weeks ago
> and was about to ship it just as Katrina made landfall.
> 
> I thought this was just a fluke.
> 
> Except today, I have another keypad doing the same thing -- although it's
> different keys this time (the first one acted like someone was hitting '5'
> repeatedly -- this one acts like someone is hitting '1' repeatedly).
> 
> Has anyone else seen this happen?  Is it possible that there is something
> wiring related (or panel related) that's causing this?
> 
> 
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