[Hai-users] HAI status?

[Paul | CSI]

Ouch, sounds like you're troubleshooting methods are good. Are you able to
access the system through the phone? Are there any other devices on the
system (other than the traditional PIRs, contacts etc)? Do you have access
to another controller to test the same keypads?

Paul
-----Original Message-----
From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
Behalf Of D. Justin Matlock
Sent: November 7, 2005 2:09 PM
To: hai-users at romaine.tssi.com
Subject: Re: [Hai-users] HAI status?

Definitely the keypads.  Each one of them acts like it's being hit with
phantom keypresses.  One will act like 5 is getting hit repeatedly, one acts
like 2, one acts like 8. I can disconnect them and plug them directly into
the console (disconnecting all other keypads) and I see the same thing.

J


On 11/7/05 1:56 PM, "Paul | CSI" <paul2005 at cybernetics.ca> wrote:

> Are you certain it is the keypad(s) or something on the keypad bus. 
> Try reconnecting your dead keypads directly to the terminals on the 
> Omni (with all others removed), one at a time. This should give you 
> concrete evidence whether the issue is with the k/p's.
> 
> Paul
> 
> -----Original Message-----
> From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] 
> On Behalf Of D. Justin Matlock
> Sent: November 7, 2005 1:12 PM
> To: hai-users at romaine.tssi.com
> Subject: Re: [Hai-users] HAI status?
> 
> I emailed them last week asking the same thing... But haven't heard 
> back from them yet.
> 
> I hope they start RMA's back up soon -- I've got three keypads that 
> have mysteriously gone bad in the past two months and hope to get 
> replacements soon -- I only have one working in my house now, and I'm 
> getting nervous that I'm going to come home one day and won't be able to
turn off the alarm.
> :)
> 
> J
> 
> 
> On 11/7/05 12:43 PM, "Mike Nolan" <nolan at romaine.tssi.com> wrote:
> 
>> Has anyone heard from Scott or others at HAI recently?  How are they 
>> doing getting their lives back together?
>> 
>> HAI's website indicates they hope to be able to start handling RMA's 
>> again this week, but it isn't clear when they'll be back in their 
>> building.
>> --
>> Mike Nolan
>> 
>> _______________________________________________
>> HAI-users mailing list
>> HAI-users at tssi.com
>> http://romaine.tssi.com/mailman/listinfo/hai-users
> 
> 
> _______________________________________________
> HAI-users mailing list
> HAI-users at tssi.com
> http://romaine.tssi.com/mailman/listinfo/hai-users
> 
> 
> 
> 


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