[Hai-users] Can't access Web-link from clients

[Brad]

Doug,
Odd, I CAN connect to Web-Link by using my Public wan address. This is from
a computer "within" my private net. I have port 80 forwarded in my router to
the server.
Strange indeed.

  _____  

From: Doug Ringler [mailto:douglas.ringler at verizon.net] 
Sent: Thursday, August 25, 2005 6:43 PM
To: looney2ns at sigecom.net
Subject: Re: [Hai-users] Can't access Web-link from clients


Brad--
 
ummm....I have web-link at two houses, each with a network, and all machines
running XP Pro....Do you have a router, and are there any port assignments
that are blocked?  I use routers for a firewall but usually the router is
outside the network and only on one side of the server....
 
doug

----- Original Message ----- 
From: Brad <mailto:looney2ns at sigecom.net>  
To: 'Doug Ringler' <mailto:douglas.ringler at verizon.net>  ;
hai-users at tssi.com 
Sent: Thursday, August 25, 2005 7:34 PM
Subject: RE: [Hai-users] Can't access Web-link from clients

Thanks Doug,
I have three computers with Xp, firewall off on all. (one computer is off
entirely).
For fun, I added Web-link as an exception on the server machine firewall,
even though it is turned off. No Norton or other like software installed on
any computer on the net. Made no difference.
If I try to log in the second time, it tells me that user is already logged
in.
 
On another note, since XP machine won't cooperate with Web-Link, I installed
it on a 98SE machine. I can connect just fine from clients to this machine,
BUT, I only get a very generic looking web page. Not the one that one would
expect from Web-Link. Do you know if this is normal?
Thank you for the help.
 

  _____  

From: Doug Ringler [mailto:douglas.ringler at verizon.net] 
Sent: Thursday, August 25, 2005 6:23 PM
To: looney2ns at sigecom.net; hai-users at tssi.com
Subject: Re: [Hai-users] Can't access Web-link from clients


Yes, it matters.  If you turn off the firewall on all computers on the
network and you don't have any antivirus software providing a firewall, then
you should have access to the Web-link server.  What you describe (the
server providing the login page, but failure to communicate further) sure
sounds like a block from a firewall. Is the XP Firewall turned off on ALL
computers on the network and are there any Norton or other Internet security
software active?
 
Doug Ringler 

----- Original Message ----- 
From: Brad <mailto:looney2ns at sigecom.net>  
To: 'Doug Ringler' <mailto:douglas.ringler at verizon.net>  ;
hai-users at tssi.com 
Sent: Thursday, August 25, 2005 7:07 PM
Subject: RE: [Hai-users] Can't access Web-link from clients

Thanks Doug, 
I have XP firewall turned off. Does that matter?

  _____  

From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
Behalf Of Doug Ringler
Sent: Thursday, August 25, 2005 5:47 PM
To: looney2ns at sigecom.net; hai-users at tssi.com
Subject: Re: [Hai-users] Can't access Web-link from clients


Do you have Web-Link listed as an exception for the XP Pro firewall?  For
access to the server computer, this have to be listed on all computers on
the network.
 
Doug Ringler

----- Original Message ----- 
From: Brad <mailto:looney2ns at sigecom.net>  
To: hai-users at tssi.com 
Sent: Thursday, August 25, 2005 6:00 PM
Subject: [Hai-users] Can't access Web-link from clients

New install of Web-Link II.
Xp Pro
Can access weblink pages just fine from server machine.
When I go to 2 other machines on my network, and attempt, I get the Web-Link
Login page. I type in the correct user name and access code.
I click Login, and all that happens is the User name and Access code is
cleared from the dialog boxes. Web-link never serves up the pages.
If I go back to the server machine and attempt to log in, then Web_link says
user is already logged in.
Suggestions appreciated.
 



  _____  




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