[Hai-users] power loss/restoration question

[Ken Schumm]

This has been a big issue for us, since we lose power at least monthly and
sometimes for a day or more at a time. Normally when it happens our
monitoring company calls us and reports a power outage. They will not call
the cops for an outage though. Did your monitoring company tell you exactly
what code they received? This information was very helpful for us. The log
should also record this information. Before, during, and after the outage.

We had a problem with some stair stress sensors that have their own
processor. When the AC power went off and then came back on the processor
board would take 30 seconds to boot up and start operating. During those 30
seconds the HAI panel would see the sensors as being in an alarm state and
generate an alarm. I changed the program to bypass those sensors when the AC
power goes out, and reenable them one minute after the AC power is restored.

----- Original Message ----- 
From: "Joseph K. Vossen" <jkv at vossen.org>
To: <hai-users at tssi.com>
Sent: Sunday, August 14, 2005 1:15 PM
Subject: [Hai-users] power loss/restoration question


> yesterday we lost power for so long that the outage outlasted the battery
> backup.  Shortly after power restoration, a police officier was knocking
at
> my door telling me that my monitoring company informed them of a general
> alarm at my house and they were sent out to investigate.  I have gone
through
> the install manual but can't find anything related; what setting can I
change
> so my panel does *not* call out on a power fail/restoration?
>
> thanks
>
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