<html><head></head><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1486244796900_18150" dir="ltr" abp="4745"><span id="yui_3_16_0_ym19_1_1486244796900_18149" abp="4746">Already tried that and it didn't work. I didn't think it would because it is disconnected a the other end where it went into the panel, but I tried it anyway (still attached to the terminal strips which I removed from the HAI board). Also tried unplugging the mystery black wire on the front of the DSL splitter and that didn't work either.</span><br abp="4748"><br abp="4749"></div><div class="qtdSeparateBR"><br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1486244796900_18105" style="display: block;" abp="4750"> <div id="yui_3_16_0_ym19_1_1486244796900_18104" style="font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="4751"> <div id="yui_3_16_0_ym19_1_1486244796900_18103" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="4752"> <div id="yui_3_16_0_ym19_1_1486244796900_18102" dir="ltr" abp="4753"> <font id="yui_3_16_0_ym19_1_1486244796900_18101" face="Arial" size="2" abp="4754"> <hr size="1" id="yui_3_16_0_ym19_1_1486244796900_18100" abp="4755"> <b abp="4756"><span style="font-weight: bold;" abp="4757">From:</span></b> James W. Brown <jameswbrown@comcast.net><br abp="4758"> <b abp="4759"><span style="font-weight: bold;" abp="4760">To:</span></b> 'JACK and LYNDA CARNEGIE' <shanadog@swbell.net> <br abp="4761"><b abp="4762"><span style="font-weight: bold;" abp="4763">Cc:</span></b> HAI-users@tssi.com<br abp="4764"> <b abp="4765"><span style="font-weight: bold;" abp="4766">Sent:</span></b> Saturday, February 4, 2017 5:12 PM<br abp="4767"> <b abp="4768"><span style="font-weight: bold;" abp="4769">Subject:</span></b> RE: [Hai-users] Sent panel in for repair and now phones don't work<br abp="4770"> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1486244796900_18106" abp="4771"><br abp="4772"><div id="yiv4952143839" abp="4773"><style abp="4774">#yiv4952143839 #yiv4952143839 --
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#yiv4952143839 </style><div id="yui_3_16_0_ym19_1_1486244796900_18159" abp="4775"><div class="yiv4952143839WordSection1" id="yui_3_16_0_ym19_1_1486244796900_18158" abp="4776"><div class="yiv4952143839MsoNormal" id="yui_3_16_0_ym19_1_1486244796900_18157" abp="4777"><span id="yui_3_16_0_ym19_1_1486244796900_18160" style="font-size: 11pt;" abp="4778">Unplug the Blue Cat5 from the jack labeled "Security," and let us know if your downstream phones are all then operational.<span abp="4779"> </span>This is an RJ31X built into the distribution board, as demonstrated by the Line In and Line Out.</span><div class="yiv4952143839yqt8025399621" id="yiv4952143839yqtfd94975" abp="4780"></div></div></div></div><br abp="4781"><br abp="4782"></div> </div> </div> </div></div></body></html>