<html><head></head><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1486244796900_28259" abp="11745"><span id="yui_3_16_0_ym19_1_1486244796900_28258" abp="11746">Now that I study this a bit more, I think I had the flow of electrons reversed. The blue cat 5 wire almost certainly comes in from outside as most of the feeds from that wire are connected to the "from demarcation" connections on the Leviton board. The blue and white wires from that cable go into the splitter and then (1) feed the cable that goes to the AT&T router and (2) come out the telephone outputs on the front of the splitter into the "line in" inputs on the Leviton board. Still not sure why the line is being grabbed when the security output is disconnected or what to do about it.</span></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_28257" abp="11747"><br abp="11748"><br abp="11749"></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1486244796900_28246" style="display: block;" abp="11750"> <div id="yui_3_16_0_ym19_1_1486244796900_28245" style="font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="11751"> <div id="yui_3_16_0_ym19_1_1486244796900_28244" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="11752"> <div id="yui_3_16_0_ym19_1_1486244796900_28255" dir="ltr" abp="11753"> <font id="yui_3_16_0_ym19_1_1486244796900_28254" face="Arial" size="2" abp="11754"> <hr size="1" id="yui_3_16_0_ym19_1_1486244796900_28256" abp="11755"> <b abp="11756"><span style="font-weight: bold;" abp="11757">From:</span></b> JACK and LYNDA CARNEGIE <shanadog@swbell.net><br abp="11758"> <b abp="11759"><span style="font-weight: bold;" abp="11760">To:</span></b> James W. Brown <jameswbrown@comcast.net> <br abp="11761"><b abp="11762"><span style="font-weight: bold;" abp="11763">Cc:</span></b> "HAI-users@tssi.com" <HAI-users@tssi.com><br abp="11764"> <b abp="11765"><span style="font-weight: bold;" abp="11766">Sent:</span></b> Saturday, February 4, 2017 5:26 PM<br abp="11767"> <b abp="11768"><span style="font-weight: bold;" abp="11769">Subject:</span></b> Re: [Hai-users] Sent panel in for repair and now phones don't work<br abp="11770"> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1486244796900_28243" abp="11771"><br abp="11772"><div id="yiv7723102918" abp="11773"><div id="yui_3_16_0_ym19_1_1486244796900_28242" abp="11774"><div id="yui_3_16_0_ym19_1_1486244796900_28241" style="color: rgb(0, 0, 0); font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);" abp="11775"><div id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18150" dir="ltr" abp="11776"><span id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18149" abp="11777">Already tried that and it didn't work. I didn't think it would because it is disconnected a the other end where it went into the panel, but I tried it anyway (still attached to the terminal strips which I removed from the HAI board). Also tried unplugging the mystery black wire on the front of the DSL splitter and that didn't work either.</span><br clear="none" abp="11778"><br clear="none" abp="11779"></div><div class="yiv7723102918qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_28372" abp="11780"><br clear="none" abp="11781"><br clear="none" abp="11782"></div><div class="yiv7723102918yqt9825810072" id="yiv7723102918yqt77803" abp="11783"><div class="yiv7723102918yahoo_quoted" id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18105" style="display: block;" abp="11784"> <div id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18104" style="font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="11785"> <div id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18103" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="11786"> <div id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18102" dir="ltr" abp="11787"> <font id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18101" face="Arial" size="2" abp="11788"> </font><hr size="1" id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18100" abp="11789"> <b abp="11790"><span style="font-weight: bold;" abp="11791">From:</span></b> James W. Brown <jameswbrown@comcast.net><br clear="none" abp="11792"> <b abp="11793"><span style="font-weight: bold;" abp="11794">To:</span></b> 'JACK and LYNDA CARNEGIE' <shanadog@swbell.net> <br clear="none" abp="11795"><b abp="11796"><span style="font-weight: bold;" abp="11797">Cc:</span></b> HAI-users@tssi.com<br clear="none" abp="11798"> <b abp="11799"><span style="font-weight: bold;" abp="11800">Sent:</span></b> Saturday, February 4, 2017 5:12 PM<br clear="none" abp="11801"> <b id="yui_3_16_0_ym19_1_1486244796900_28380" abp="11802"><span id="yui_3_16_0_ym19_1_1486244796900_28379" style="font-weight: bold;" abp="11803">Subject:</span></b> RE: [Hai-users] Sent panel in for repair and now phones don't work<br clear="none" abp="11804"> </div> <div class="yiv7723102918y_msg_container" id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18106" abp="11805"><br clear="none" abp="11806"><div id="yiv7723102918" abp="11807"><style abp="11808">#yiv7723102918 --
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#yiv7723102918 </style><div id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18159" abp="11809"><div class="yiv7723102918WordSection1" id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18158" abp="11810"><div class="yiv7723102918MsoNormal" id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18157" abp="11811"><span id="yiv7723102918yui_3_16_0_ym19_1_1486244796900_18160" style="font-size: 11pt;" abp="11812">Unplug the Blue Cat5 from the jack labeled "Security," and let us know if your downstream phones are all then operational.<span abp="11813"> </span>This is an RJ31X built into the distribution board, as demonstrated by the Line In and Line Out.</span><div class="yiv7723102918yqt8025399621" id="yiv7723102918yqtfd94975" abp="11814"></div></div></div></div><br clear="none" abp="11815"><br clear="none" abp="11816"></div> </div> </div> </div></div></div></div></div></div><br abp="11817"><br abp="11818"></div> </div> </div> </div></div></body></html>