<html><head></head><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div abp="7958"><span abp="7959"></span></div><div id="yui_3_16_0_ym19_1_1486244796900_8894" abp="7960">As I am staring at this hookup I have no idea what to do. I have ATT uverse and everything comes in through a router. One output from the router is labeled dsl and a white cat 5 wire comes from there into a distribution panel. Two wires from that cat 5 wire (light blue and dark blue) go into a block that is labeled as a dsl splitter. </div><div id="yui_3_16_0_ym19_1_1486244796900_8895" abp="7961">On the front of the splitter two wires come out and are connected to a Leviton distribution board labeled line in. Right next to that is a cat 5 jack labeled security, which I think goes to the hai board.</div><div id="yui_3_16_0_ym19_1_1486244796900_8896" abp="7962"><br id="yui_3_16_0_ym19_1_1486244796900_8897" abp="7963"></div><div id="yui_3_16_0_ym19_1_1486244796900_8898" abp="7964">Three other wires come out of the side of the splitter, red, green and yellow. The yellow wire is grounded to the panel. </div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_8906" dir="ltr" abp="7965">The red and green wires are then attached to blue and white wires in another cat 5 cable. I am not sure where that goes (maybe outside) however the other wires from that same cable are wired into the Leviton distribution board labeled "from demarcation. " I have no idea what the black cable is that plugs from the side of the dsl splitter into the front of it.</div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_8907" dir="ltr" abp="7966"><br></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_8908" dir="ltr" abp="7967">I have attached screen shots since I am sure that is hard to follow. Is anyone less confused than I am?:</div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_8909" dir="ltr" abp="7968"><br></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486244796900_8910" dir="ltr" abp="7969"><img class="ymail-preserve-class inline-image-guid-1ec31917-a0be-28ca-1706-ab885ee4a35f rte-inline-saved-image" id="yui_3_16_0_ym19_1_1486244796900_8969" style="width: 100%; max-height: 562px; max-width: 800px;" alt="Inline image" src="cid:4cc0038a-c603-5ea3-1d8f-e4724dbe6952@yahoo.com" abp="9287" data-id="inline-image-guid-1ec31917-a0be-28ca-1706-ab885ee4a35f"><br abp="9288"><img class="ymail-preserve-class inline-image-guid-aab8378f-a1c7-fd6a-136d-58ec66fe7f80 rte-inline-saved-image" id="yui_3_16_0_ym19_1_1486244796900_9191" style="width: 100%; max-height: 589px; max-width: 800px;" alt="Inline image" src="cid:66cc11c0-907a-8ada-91f5-1d95d7ccac10@yahoo.com" abp="9303" data-id="inline-image-guid-aab8378f-a1c7-fd6a-136d-58ec66fe7f80"><br abp="9304"><br abp="7970"><img class="ymail-preserve-class inline-image-guid-b2dc6b83-6f41-6253-dc64-f5b66cee86fc rte-inline-saved-image" style="width: 100%; max-height: 800px; max-width: 602px;" alt="Inline image" src="cid:5e8e2c6b-7bc9-6ba7-b916-dfb180a5ba3d@yahoo.com" abp="9319" data-id="inline-image-guid-b2dc6b83-6f41-6253-dc64-f5b66cee86fc"><br abp="9320"><br abp="7971"></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1486244796900_8915" style="display: block;" abp="7972"> <div id="yui_3_16_0_ym19_1_1486244796900_8914" style="font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="7973"> <div id="yui_3_16_0_ym19_1_1486244796900_8913" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" abp="7974"> <div id="yui_3_16_0_ym19_1_1486244796900_8912" dir="ltr" abp="7975"> <font id="yui_3_16_0_ym19_1_1486244796900_8911" face="Arial" size="2" abp="7976"> <hr size="1" id="yui_3_16_0_ym19_1_1486244796900_9134" abp="7977"> <b abp="7978"><span style="font-weight: bold;" abp="7979">From:</span></b> James W. Brown <jameswbrown@comcast.net><br abp="7980"> <b abp="7981"><span style="font-weight: bold;" abp="7982">To:</span></b> JACK and LYNDA CARNEGIE <shanadog@swbell.net> <br abp="7983"><b abp="7984"><span style="font-weight: bold;" abp="7985">Cc:</span></b> "HAI-users@tssi.com" <HAI-users@tssi.com><br abp="7986"> <b abp="7987"><span style="font-weight: bold;" abp="7988">Sent:</span></b> Saturday, February 4, 2017 3:58 PM<br abp="7989"> <b abp="7990"><span style="font-weight: bold;" abp="7991">Subject:</span></b> Re: [Hai-users] Sent panel in for repair and now phones don't work<br abp="7992"> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1486244796900_8918" abp="7993"><br abp="7994"><div id="yiv5599708793" abp="7995"><div id="yui_3_16_0_ym19_1_1486244796900_8917" abp="7996"><div abp="7997"></div><div id="yui_3_16_0_ym19_1_1486244796900_9029" abp="7998">The panel should have interfaced with the incoming phone line through an RJ31X jack, which looks like an ordinary phone jack but has internal contacts to restore the downstream phone line when the panel line is unplugged from it. Regulations and good practice call for an RJ31X to allow the panel to seize the phone line in the event of an alarm, but to allow the telephone system to be restored easily in the event of a panel failure (or removal). This is important, as you don't want a panel failure that won't allow the panel to report a fire to also prevent humans from calling 911 to report the same fire. Bottom line, simply unplugging the Aegis panel phone seizure line from the RJ31X jack should immediately restore your downstream phones -- if it was properly installed.</div><div id="yui_3_16_0_ym19_1_1486244796900_8916" abp="7999"><br clear="none" abp="8000"></div><div abp="8001"><br clear="none" abp="8002"></div><div class="yiv5599708793yqt8819173455" id="yiv5599708793yqt70556" abp="8003"><div abp="8004"><br clear="none" abp="8005">On Feb 4, 2017, at 16:37, JACK and LYNDA CARNEGIE <<a href="mailto:shanadog@swbell.net" target="_blank" rel="nofollow" shape="rect" abp="8006" ymailto="mailto:shanadog@swbell.net">shanadog@swbell.net</a>> wrote:<br clear="none" abp="8007"><br clear="none" abp="8008"></div><blockquote type="cite" abp="8009"><div abp="8010"><div style="color: rgb(0, 0, 0); font-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);" abp="8011"><div id="yiv5599708793yui_3_16_0_ym19_1_1486240439307_7520" abp="8012"> The X10 on my panel stopped working so I removed it and sent it in for repair and a firmware update. Then I discovered that none of the phones in my house were working and all the handsets say "line in use." I assume this is because the phone lines were running through the security panel which is now gone.</div><div abp="8013"><br clear="none" abp="8014"></div><div id="yiv5599708793yui_3_16_0_ym19_1_1486240439307_7551" abp="8015">What can I do to get my phone lines working until the panel comes back?<img title="*#-o d'oh!" class="yiv5599708793yahoo-ignore-inline-image" alt="*#-o d'oh!" src="https://s.yimg.com/ok/u/assets/img/emoticons/emo48.gif" abp="8016" data-id="4a6516ff-9132-5dc6-f74f-33bfec862da9" title-off=""></div></div></div></blockquote></div><blockquote id="yui_3_16_0_ym19_1_1486244796900_8920" type="cite" abp="8017"><div id="yui_3_16_0_ym19_1_1486244796900_8919" abp="8018"><span abp="8019">_______________________________________________</span><br clear="none" abp="8020"><span abp="8021">HAI-users mailing list</span><br clear="none" abp="8022"><span abp="8023"><a href="mailto:HAI-users@tssi.com" target="_blank" rel="nofollow" shape="rect" abp="8024" ymailto="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a></span><br clear="none" abp="8025"><span abp="8026"><a href="http://romaine.tssi.com/mailman/listinfo/hai-users" target="_blank" rel="nofollow" shape="rect" abp="8027">http://romaine.tssi.com/mailman/listinfo/hai-users</a></span><br clear="none" abp="8028"></div></blockquote></div></div><br abp="8029"><br abp="8030"></div> </div> </div> </div></div></body></html>