<html><body bgcolor="#FFFFFF"><div>Yes. It is highly probable. The original install was dine un 2002 and I don't believe things like zones, areas, etc have ever been manually re-entered. <br><br>Sent from Brad's iPhone</div><div><br>On Oct 8, 2010, at 5:19 AM, Tom Morgan <<a href="mailto:tom@worthdist.com">tom@worthdist.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Brad,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Any chance you started with a 2.16 or earlier system and kept
your system file through 3.0 and later without starting again from scratch?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Tom Morgan</span><span style="font-family:"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Chief
Technical Officer, Worthington Distribution</span><span style="font-family:
"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Vice
President, Worthington University<br>
<a href="http://www.worthingtonu.com/"><span style="color:#1F497D">www.worthingtonu.com</span></a></span><span style="font-family:"Courier New";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">570-451-4700
ext 150<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">For orders:</span><span style="font-family:"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">800-282-8864<br>
On-Line Catalog:<br>
<a href="http://www.worthingtondistribution.com/catalog"><span style="color:#1F497D">www.worthingtondistribution.com/catalog</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">The latest
News:<br>
<a href="http://www.worthingtondistribution.com/blog"><span style="color:blue">www.worthingtondistribution.com/blog</span></a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri","sans-serif";color:#4F81BD">Learn how to take an
HAI to the next level on October 1st: HAI Advanced Applications: <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=114"><span style="color:blue">Tafton PA</span></a>, <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=36&products_id=130"><span style="color:blue">OnLine</span></a>, or in <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=116"><span style="color:blue">Las Vegas</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri","sans-serif";color:#00B050">The next <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=26&products_id=94"><span style="color:#00B050">Worthington University</span></a> is November 9-12 for
only $99 per company. Come early for FREE <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=147"><span style="color:#00B050">GrandCare</span></a> training on the 8th.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Bradley Weech
[mailto:bradweech@cox.net] <br>
<b>Sent:</b> Thursday, October 07, 2010 9:28 PM<br>
<b>To:</b> Tom Morgan; 'Brad'; <a href="mailto:HAI-users@tssi.com"><a href="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a></a><br>
<b>Subject:</b> RE: [Hai-users] Omni Pro II Ethernet port weirdness<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">I don’t want to hawk this string, but, along the same
lines, I’m still suffering from a problem where, whenever I plug my
OmniPro II into my home network hub, it 1) begins to loose time, 2) emits 6
beeps, give or take, randomly from the control panels and 3) screws up zwave
commands to my lights and outlets. I believe HAI and I tried everything
we could think of as far as testing, and then I was left to locate a local
installer to try to diagnose further. I just haven’t had the time
to find one; and, I’d need to find one that actually knows something
about this kind of problem, rather than paying for hours and hours of education
and random testing. Is there anything new, or has anyone else reported a
similar problem? Everything works fine until I plug in the Ethernet
connection to our house network (whether or not PCAccess is running).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Brad<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:hai-users-bounces@tssi.com">hai-users-bounces@tssi.com</a> [mailto:hai-users-bounces@tssi.com] <b>On Behalf Of </b>Tom
Morgan<br>
<b>Sent:</b> Thursday, October 07, 2010 2:22 PM<br>
<b>To:</b> Brad; <a href="mailto:HAI-users@tssi.com"><a href="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a></a><br>
<b>Subject:</b> RE: [Hai-users] Omni Pro II Ethernet port weirdness<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">As long as all of the facts are accurate it sounds to me like a
flaky component, bad soldier joint or a bad connection at the Ethernet
port. The only thing on that list that are within your control is the
Ethernet port connection. By any chance is it a connection using an EZ
RJ-45? If so, make certain the wire cuts are clean and there is no
potential for shorts. As well, make certain the plug is in until you hear
it click. I sometimes have to bend the clip up before inserting to make
certain it clicks. If it is a standard RJ-45 jack and you made it, make
certain the wires are all of the way to the top of the jack. If it is a
store bought cable, try swapping it. With the jack out, make certain all
8 pins are in their respective 'gates'. It is rare but they can hop and
have 2 pins short in a single gate. Anything beyond that may be at the
board level.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Tom Morgan</span><span style="font-family:"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Chief
Technical Officer, Worthington Distribution</span><span style="font-family:
"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Vice
President, Worthington University<br>
<a href="http://www.worthingtonu.com/"><span style="color:#1F497D">www.worthingtonu.com</span></a></span><span style="font-family:"Courier New";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">570-451-4700
ext 150<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">For orders:</span><span style="font-family:"Courier New";color:#1F497D"> <br>
</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">800-282-8864<br>
On-Line Catalog:<br>
<a href="http://www.worthingtondistribution.com/catalog"><span style="color:#1F497D">www.worthingtondistribution.com/catalog</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">The latest
News:<br>
<a href="http://www.worthingtondistribution.com/blog"><a href="http://www.worthingtondistribution.com/blog">www.worthingtondistribution.com/blog</a></a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri","sans-serif";color:#4F81BD">Learn how to take an
HAI to the next level on October 1st: HAI Advanced Applications: <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=114">Tafton
PA</a>, <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=36&products_id=130">OnLine</a>,
or in <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=116">Las
Vegas</a>.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri","sans-serif";color:#00B050">The next <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=26&products_id=94"><span style="color:#00B050">Worthington University</span></a> is November 9-12 for
only $99 per company. Come early for FREE <a href="http://www.worthingtondistribution.com/university/modules/catalog/product_info.php?cPath=27&products_id=147"><span style="color:#00B050">GrandCare</span></a> training on the 8th.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:hai-users-bounces@tssi.com">hai-users-bounces@tssi.com</a> [mailto:hai-users-bounces@tssi.com] <b>On Behalf Of </b>Brad<br>
<b>Sent:</b> Thursday, October 07, 2010 4:58 PM<br>
<b>To:</b> <a href="mailto:HAI-users@tssi.com"><a href="mailto:HAI-users@tssi.com">HAI-users@tssi.com</a></a><br>
<b>Subject:</b> [Hai-users] Omni Pro II Ethernet port wierdness<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Omni Pro II
installed approx 9 years ago. Worked good all that time.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Last June
one day I could not connect to the Ethernet port. WebLink II would not connect
either.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I emailed
Hai support. We tried a variety of things.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Reset
system, power cycled system Reset Rom, tried to ping it nothing was successful.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Tried
connecting directly with a crossover ethernet cable with my laptop. No success.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Serial
connection worked fine, and everything else seemed to be working fine.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">double
checked the IP address, and security key. All ok.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Nothing
with the Omni or network had been changed in months.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">ACT light
on Omni board was blinking like everything was working normally.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">After
several days of back and forth testing, Hai support determined board needed to
be sent in and serviced.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I couldn't
afford the repair at the time, so I just lived with it as it was.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Fast
forward to yesterday Oct 6th.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">WebLink II
runs on my home server that also run's some other things I use 24/7 365. That
server does get rebooted once every couple of weeks. </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I did one
of those random reboots of the server yesterday. And later in the day I
received a surprise email from Weblink II about an event. The Ethernet
port on the OMNI was now working once again. I've changed absolutely nothing
since it stop working.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">The Omni
now seems to be completely back to normal operation of the Ethernet port.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">How could
this be after four months??</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I'm hoping
Tom at Worthington or Scott at HAI will take the time to comment on this and
how it may be avoided in the future.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Thank you.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
</div></blockquote></body></html>