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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m having problems with the HAI’s UPB phase
coupler. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m connecting it as described in the installation
manual (very simple), one end to one phase where I have some UPB devices and
the other to the other phase with some other UPB devices. The red led in the
coupler is on, but I can’t communicate with the devices in the other
phase. Has anyone been able to successfully use the phase couplers? Any tips on
what could be wrong. The couplers I’m using are Revision A1. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks for your help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color="#004080" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#004080'>Ing. Mauricio Galindo
Rangel</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=2 color="#004080" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#004080'>Director de proyectos</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#004080" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#004080'><a
href="http://www.areasinteligentes.com"><strong><b><font color=black
face=Arial><span lang=ES-MX style='font-family:Arial;color:windowtext;
text-decoration:none'>www.areasinteligentes.com</span></font></b></strong></a></span></font><span
lang=ES-MX><o:p></o:p></span></p>
<p class=MsoNormal><strong><b><font size=2 color="#004080" face=Arial><span
lang=ES-MX style='font-size:10.0pt;font-family:Arial;color:#004080'>Tel/Fax -
(998) 887 52 71</span></font></b></strong><span lang=ES-MX><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=ES-MX
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=ES-MX
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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