<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2912" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=739514202-28072006><FONT face=Arial
color=#0000ff size=2>I don't want to clear anything in the event log.
There is a message on the keypad (and zone status will also say "had
trouble"). I tried sending a clear all but that did not do it. The
only way I see to do it is with the cancel key on the
keypad.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=739514202-28072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=739514202-28072006><FONT face=Arial
color=#0000ff size=2>Tom</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Pierre Calleros
[mailto:pcalleros@hotmail.com] <BR><B>Sent:</B> Thursday, July 27, 2006 10:33
PM<BR><B>To:</B> Tom Williamson; hai-users@tssi.com<BR><B>Subject:</B> RE:
[Hai-users] Clear "had trouble" message<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=084203202-28072006><FONT face=Arial
color=#0000ff size=2>Tom,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=084203202-28072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=084203202-28072006><FONT face=Arial
color=#0000ff size=2>How do you clear one message in your events list with the
keypad?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=084203202-28072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=084203202-28072006><FONT face=Arial
color=#0000ff size=2>PeteC</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> hai-users-bounces@tssi.com
[mailto:hai-users-bounces@tssi.com] <B>On Behalf Of </B>Tom
Williamson<BR><B>Sent:</B> Thursday, July 27, 2006 4:59 PM<BR><B>To:</B>
hai-users@tssi.com<BR><B>Subject:</B> [Hai-users] Clear "had trouble"
message<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial
size=2>Hello,</FONT></SPAN></DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial size=2>Is there any way to
clear a "had trouble" message (zone had trouble, phone had trouble) message
using one of the hai programs (dealer pc access, web-link,
snap-link) instead of the keypad?</FONT></SPAN></DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=012245621-27072006><FONT face=Arial
size=2>Tom</FONT></SPAN></DIV></BODY></HTML>