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<DIV><FONT face=Arial size=2>Thanks Brad. Haven't upgraded to the newest
version yet but will look into it. Thanks.</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=looney2ns@sigecom.net href="mailto:looney2ns@sigecom.net">Brad</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=douglas.ringler@verizon.net
href="mailto:douglas.ringler@verizon.net">'Doug Ringler'</A> ; <A
title=haiuser@beaureview.com
href="mailto:haiuser@beaureview.com">haiuser@beaureview.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=hai-users@tssi.com
href="mailto:hai-users@tssi.com">hai-users@tssi.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, May 07, 2006 9:37 PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [Hai-users] outgoing
authentication with Web-LinkII and rule failure</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black">Yes, I see many rule emails are missed
by web-link. Are you running the latest version of web-link? They claimed to
have cured the rules not firing problem. I have not upgraded to the latest as
yet since the new ver will only run on XPPro.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:hai-users-bounces@tssi.com">hai-users-bounces@tssi.com</A>
[mailto:hai-users-bounces@tssi.com] <B><SPAN style="FONT-WEIGHT: bold">On
Behalf Of </SPAN></B>Doug Ringler<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Sunday, May 07, 2006 3:37
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <A
href="mailto:haiuser@beaureview.com">haiuser@beaureview.com</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Cc:</SPAN></B> <A
href="mailto:hai-users@tssi.com">hai-users@tssi.com</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Hai-users] outgoing
authentication with Web-LinkII and rule
failure</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks
Denis:</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Yes, I have Verizon DSL in one
house, but there is no PPPoE authentication SW on any PC of the
network. Actually, the house has a DLink 614+ router with
PPPoE dynamic enabled, along with ID and password entered. I believe the
ID and password in the router are to allow the DSL modem to connect to the DSL
account.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I think the issue is that
regardless of the email software you use (Outlook Express, Outlook, etc),
for Verizon DSL, one has to configure the email software to
authenticate the smtp server with your ID and password for any outgoing
mail. I haven't been able to do any other way (i.e. use the ID and
password in the router). One can use a different smtp and POP3 server
from a different ISP (like Direcway), but again, the outgoing email is
rejected by Verizon unless authentication is checked and account ID and
password entered. So, therefore, any emails from Web-LinkII always fail
since it is not associataed with any outgoing authentication. At another
house with Direcway, the emails from Web-LinkII work
fine.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">So, Denis, have you been
successful with outgoing emails with Web-LinkII with the new FIOS
service?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Also, has anyone seen failures of
rules entered in Web-LinkII such that the rule occurs in the OmniII or Omni,
but Web-LinkII sometimes misses it, and thus, the rule isn't evoked?
This occurs in an application where the server computer is connected to the
Omni via an RS-232 port.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Many
thanks!</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Doug
Ringler</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Doug, <BR>I am assuming you have DSL. and they loaded
the PPPoE authentication SW on the PC and the use an Ethernet cable between
the PC and the DSL modem.<BR>I have the new FIOS service, and instead of
loading any software on any of the PCs, they provided a DLINK 604 router with
the PPPoE enabled and we put the account and password in the router.
<BR><BR>What you may be able to do is use a cheap router that supports PPPoE,
and MAC address cloning (Most linksys routers support) and give the router
your account info. If it does not connect, use the Ethernet address clone
feature and give the router you MAC address from your PC to use on the WAN
side of the connection. <BR><BR>On my router the PPPoE selected is for DSL
links, and the style of PPPoE is dynamic.<BR><BR>Regards Denis<BR><BR>Doug
Ringler wrote: <o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hey
Everyone:</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Has anyone found out how to get
around an ISP that requires outgoing authentication for Web-Link II to send
emails upon a given program line? Or alternatively, do we know when HAI
will reconfigure Web-Link II to accept password and ID authentication for
outgoing mail for specific ISPs? Verizon and others will not allow
outgoing mail without authentication for obvious spam-related reasons.
On the other hand, many ISPs will allow
this.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks as always for this
discussion.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Doug
Ringler</SPAN></FONT><o:p></o:p></P></DIV></DIV></DIV></BLOCKQUOTE></BODY></HTML>