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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tom, this error can occur if Installshield
does not have access or cannot create the destination folder. Some things to
try:<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Make
sure you have installed IIS first. The OS usually doesn’t install
this by default.<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Make
sure you are logged-in as an Administrator.<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Try
creating the following directories before running setup:<o:p></o:p></span></font></li>
<ol style='margin-top:0in' start=1 type=a>
<li class=MsoNormal style='color:navy;mso-list:l0 level2 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>C:\Program
Files\HAI\Web-Link<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level2 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>C:\Program
Files\HAI\Web-Link\Profiles<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level2 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>C:\Inetpub\wwwroot\Web-Link<o:p></o:p></span></font></li>
</ol>
</ol>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>i.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\IE<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>ii.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\default<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>iii.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\images<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>iv.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\pie<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>v.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\sp<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:
-9.0pt;mso-list:l0 level3 lfo1'><![if !supportLists]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'><span
style='mso-list:Ignore'><font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font>vi.<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C:\Inetpub\wwwroot\Web-Link\video<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The next time the error occurs, leave it
displayed and then check the directories listed above and see if any files are
installed. It is not necessary to install each of the Web-Link updates
sequentially. Install the original from CD and then the latest update.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-Dan<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Tom Williamson<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, February 23, 2006
3:48 PM<br>
<b><span style='font-weight:bold'>To:</span></b> hai-users@tssi.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Hai-users] Web-link
install error </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have installed the new web-link update with no problem
(version 6025). Today I had to rebuild my computer. I installed
web-link from the cd without problem but when I tried to install the new update
I get "error occurred during the move data process -145".</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does anyone have any suggestions to get around this?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tom</span></font><o:p></o:p></p>
</div>
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