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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>HAI announces the release of Version 2.11 of PC Access for
Dealers and PC Access for End Users. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>For registered users this software update is free. If you
currently have version 2.9c or later, you may download this software via the
File / Check for New Version menu option within PC Access. If the version
of your PC Access is before version 2.9c, then the update may be obtained from
HAI's Tech Support by calling (985) 624-2606 or by sending an e-mail to <a
href="mailto:support@homeauto.com"><font color="#056cf9"><span
style='color:#056CF9'>support@homeauto.com</span></font></a>. If you get your
update from HAI Tech Support, you must include your serial number in your
e-mail or know the serial number when you call. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>It was reported on this mailing list a couple of days ago
that there were problems regarding the PC Access update feature. Please
note that you shouldn’t have any problems if you take the following steps
when you perform your upgrade: <o:p></o:p></span></font></p>
<ol start=1 type=1>
<li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;
mso-list:l0 level1 lfo1'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Make sure the logged in user has permission to
install updates. The Administrator account is strongly recommended.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;
mso-list:l0 level1 lfo1'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Close all other applications!<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;
mso-list:l0 level1 lfo1'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Stop anti-virus and anti-spyware applications
that can interfere with the upgrade.<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;
mso-list:l0 level1 lfo1'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Make sure that there is no firewall that may
restrict file downloads based on content type that may prevent the
download of necessary files.<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Greer Duncan<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IT Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Home Automation, Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Phone: (504) 599-8613</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax: (504) 599-8618</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Web: </span></font><a href="http://www.homeauto.com/"><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>http://www.homeauto.com</span></font></a><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>E-mail: </span></font><a
href="mailto:greer.duncan@homeauto.com"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>greer.duncan@homeauto.com</span></font></a><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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