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<div class=Section1>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Well in my case, similar to what others
have already said, when you have temp & humidity sensors each reading all
over the map, it makes the customer question my credibility and HAI’s
credibility. Its all installed as a system, not they question the entire “expensive”
systems reliability.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>This latest install was in a movie
theatre. 1 or 2 degrees off can make the difference between customer complaints
and not.<br>
We are talking about folks that are setting inactive for 2-3 hours at a time.
They notice the difference. Especially the female persuasion. They are much
more sensitive to temp swings. Then of course you get into the humidity. We all
know how humidity affects the comfort “feel”.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I of yet have not had the chance to put
instruments in place long term to track the inaccuracies, but I will this week.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>As an installer, when I install products I
expect them to work as they are “perceived” that they should. The
customer has the right to expect this as well. HAI has excellent products for
the most part, but by far the temp/humidity sensors and Web-link are sore
points in their product lineup. When I install a system, it is not fair to the
customer for me to have to figure in labor cost for “futzing with it time”
to get things to work as they should.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I’m the anal retentive type, and I
have this odd trait that I expect things I purchase to work as advertised. Not
sorta maybe kinda work as advertised.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>If you bought a clock and it lost 3
minutes per day, everyday I don’t think you would keep it very long.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I for one will stop recommending HAI’s
temp/humidity sensors to anyone until they can get the issues cured. It’s
not rocket science.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Brett Griffin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, January 14, 2006
12:46 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Ken Schumm'<br>
<b><span style='font-weight:bold'>Cc:</span></b> hai-users@tssi.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Hai-users] Temp
sensors accuracy again.</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Ok, so I have read this conversation many times over the years, and
have heard different explanations. I have some questions, please take a
moment to read and don't get annoyed that I take a defensive stance, I am
really trying to create a good dialogue, and maybe HAI will read this and make
adjustments.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>My few questions, What is everyone doing with these temperature
sensors that you need .1% accuracy? You cannot program the HAI
system to respond to decimal levels. So your programs have a 1 degree
accuracy, and realistically thinking a 2 degree accuracy since you cannot
and should not write a two direction program with the temps setting closer than
2 degrees.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>I have an OP2, and I had about 4 temp and humidity sensors hooked
up to the system prior to my move to my new residence. I used them for
outside temp, and curious things like the temp inside my controller, my
basement, and my second floor. I could care less if the temp outside was
14 degrees or 18 degrees, regardless I had to dress warm.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Not I understand that there are some more critical things like
humidors and wine cellars, but even the accuracy is not going to make a overall
difference.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>The point of the temperature sensor being next to the thermostat, I
can understand the frustration that they are off by a couple of degrees.
However taking the safe assumption that the error likely tracks over the
temperature range (i.e. your home temps swing about 25 degrees for extremes)
why not just adjust the thermostats to match the temp sensor.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>The same being true for humidity. What are you guys doing that
requires such high accuracy in your home? The application I have run are
like turning the bathroom fan on while taking a shower. The humidity will
climb close to 100% so I write rules that if it exceeds 70% turn the fan
on. If you have an air conditioned home, your humidity levels will swing
between 30-45% Much beyond those levels you got problems like static
electricity build up and mold. Again I don't see an application that
requires such high accuracy.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Now I understand the concerns of what's expected and what's
reflected are not the same thing and that is a legitimate complaint.</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Now to my next question, I am done Ranting, now I am pondering...</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>If you could buy a $20 radio shack sensor and make it work with the
HAI system, would you buy them over the $80 temp sensor? What if the
accuracy was +/- 2 degrees. Would you buy one for general use like I do,
and buy the higher accuracy ones for humidors and wine cellars, where the
accuracy was more critical?</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Just trying to get insight to your concerns, and by now means do I
intend to derate your complaints.</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Brett Griffin<br>
Architechtronics<br>
<a href="http://www.architechtronics.com/">www.architechtronics.com</a></span></font><o:p></o:p></p>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='margin:0in;margin-bottom:.0001pt;
text-align:center'><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
<hr size=3 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:0in'><b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Brad
[mailto:looney2ns@sigecom.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, January 13, 2006
5:46 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Ken Schumm'<br>
<b><span style='font-weight:bold'>Cc:</span></b> hai-users@tssi.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Hai-users] Temp
sensors accuracy again.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Thanks for the replies Ken. Your
explanation makes lots of sense. Hadn’t thought of the wire length issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I’m comparing the readings to a $300
Kestrel 4100 Pocket HVAC tool.<br>
Its temp specs are +/- 1.8 degrees.<br>
Humidity specs are +/- 3%<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I also have 3 of the Radio Shack gauges,
and those and the Kestrel agrees with each other within a few tenths of each
other on temp and Humidity.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='margin:0in;margin-bottom:.0001pt;
text-align:center'><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
<hr size=3 width="100%" align=center tabIndex=-1>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ken Schumm<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, January 13, 2006
4:59 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Brad<br>
<b><span style='font-weight:bold'>Cc:</span></b> hai-users@tssi.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Hai-users] Temp
sensors accuracy again.</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Just curious, if your
humidity readings are off what are you comparing them to? I believe the Radio
Shack humidity sensor is accurate to +/- 5 %. If the HAI is also +/- 5% the
difference between the two could be 10% and they'd be within specs.<o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 3.0pt;
margin-left:3.0pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>----- Original
Message ----- <o:p></o:p></span></font></p>
</div>
<div style='font-color:black'>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt;background:#E4E4E4'><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'>From:</span></font></b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'> <a href="mailto:looney2ns@sigecom.net"
title="looney2ns@sigecom.net">Brad</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:bold'>To:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:Guy.Wenzel@capella.edu" title="Guy.Wenzel@capella.edu">'Wenzel,
Guy'</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Cc:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:hai-users@tssi.com" title="hai-users@tssi.com">hai-users@tssi.com</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Sent:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Friday,
January 13, 2006 2:00 PM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Subject:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> RE: [Hai-users]
Temp sensors accuracy again.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>In my case, the thermostats readings are
very accurate; it is the Temp.Humid sensor’s that are off.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>The new temp/humid sensors can not be
calibrated. The Thermostats can be if needed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='margin:0in;margin-bottom:.0001pt;
text-align:center'><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
<hr size=3 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Wenzel,
Guy [mailto:Guy.Wenzel@capella.edu] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, January 13, 2006
12:40 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Brad<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:hai-users@tssi.com">hai-users@tssi.com</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Hai-users] Temp
sensors accuracy again.</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Comic Sans MS"><span style='font-size:12.0pt;font-family:"Comic Sans MS"'>I
have a similar setup with an Omnistat and a Temp sensor in the hallway
near the same room and see the same 3 - 5 degree difference. I have
not cheeked to see which is more correct. Does anyone else know if it can
be adjusted or just the thermostat?</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='margin:0in;margin-bottom:.0001pt;
text-align:center'><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>
<hr size=3 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:0in'><b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> hai-users-bounces@tssi.com
[mailto:hai-users-bounces@tssi.com] <b><span style='font-weight:bold'>On Behalf
Of </span></b>Brad<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, January 13, 2006
12:19 PM<br>
<b><span style='font-weight:bold'>To:</span></b> hai-users@tssi.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Hai-users] Temp sensors
accuracy again.</span></font><o:p></o:p></p>
<p><font size=3 color=black face="Comic Sans MS"><span style='font-size:12.0pt;
font-family:"Comic Sans MS";color:black'> Just installed 3 HAI
temp/humidity sensors. Also installed 3 HAI OmniStats with remote temp sensors.
The Thermostat remote sensors and the Temp/Humidity sensors are mounted on
inside walls within 6 inches of each other, each set in a different room.
Temp/Humidity sensors show temps being 3-5 degrees higher than the thermostats
show.<o:p></o:p></span></font></p>
<p><font size=3 color=black face="Comic Sans MS"><span style='font-size:12.0pt;
font-family:"Comic Sans MS";color:black'>Apparently HAI STILL has not resolved
the issue of the Temp/Humid sensor’s being inaccurate.<o:p></o:p></span></font></p>
<p><font size=3 color=black face="Comic Sans MS"><span style='font-size:12.0pt;
font-family:"Comic Sans MS";color:black'>The Humidity is reading low on them as
well. Very frustrating.<o:p></o:p></span></font></p>
<p><font size=3 color=black face="Comic Sans MS"><span style='font-size:12.0pt;
font-family:"Comic Sans MS";color:black'>Anyone else seeing this?<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>_______________________________________________<br>
HAI-users mailing list<br>
HAI-users@tssi.com<br>
http://romaine.tssi.com/mailman/listinfo/hai-users<o:p></o:p></span></font></p>
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