[Hai-users] Omni Pro II Ethernet port wierdness

Brad looney2ns at wowway.com
Thu Oct 7 15:57:57 CDT 2010


Omni Pro II installed approx 9 years ago. Worked good all that time.
Last June one day I could not connect to the Ethernet port. WebLink II would not connect either.
I emailed Hai support. We tried a variety of things.
Reset system, power cycled system Reset Rom, tried to ping it nothing was successful.
Tried connecting directly with a crossover ethernet cable with my laptop. No success.

Serial connection worked fine, and everything else seemed to be working fine.
double checked the IP address, and security key. All ok.
Nothing with the Omni or network had been changed in months.
ACT light on Omni board was blinking like everything was working normally.

After several days of back and forth testing, Hai support determined board needed to be sent in and serviced.

I couldn't afford the repair at the time, so I just lived with it as it was.

Fast forward to yesterday Oct 6th.
WebLink II runs on my home server that also run's some other things I use 24/7 365. That server does get rebooted once every couple of weeks. 

I did one of those random reboots of the server yesterday. And later in the day I received a surprise email from Weblink II about an event. The Ethernet port on the OMNI was now working once again. I've changed absolutely nothing since it stop working.

The Omni now seems to be completely back to normal operation of the Ethernet port.

How could this be after four months??

I'm hoping Tom at Worthington or Scott at HAI will take the time to comment on this and how it may be avoided in the future.
Thank you.

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