From looney2ns at wowway.com  Tue Nov  2 22:12:16 2010
From: looney2ns at wowway.com (Brad)
Date: Tue Nov  2 22:12:33 2010
Subject: [Hai-users] Omni Pro II Ethernet port weirdness
In-Reply-To: <64A911BFA4EE31429082411FBF4F233D830AC704@VA3DIAXVS241.RED001.local>
References: <38A7B8581EF94B7C88B714CA60F28D84@Bradlaptop>
	<64A911BFA4EE31429082411FBF4F233D830AC704@VA3DIAXVS241.RED001.local>
Message-ID: <AF54A3DFC8EA4BA4BEF6417B4A412109@BradPC>

Thanks Tom,

The solution was a new network cable. 

Apparently the cross over cable I used in the testing listed below was
suspect as well.

Brad

 

  _____  

From: Tom Morgan [mailto:tom@worthdist.com] 
Sent: Thursday, October 07, 2010 4:22 PM
To: Brad; HAI-users@tssi.com
Subject: RE: [Hai-users] Omni Pro II Ethernet port weirdness

 

As long as all of the facts are accurate it sounds to me like a flaky
component, bad soldier joint or a bad connection at the Ethernet port.  The
only thing on that list that are within your control is the Ethernet port
connection.  By any chance is it a connection using an EZ RJ-45?  If so,
make certain the wire cuts are clean and there is no potential for shorts.
As well, make certain the plug is in until you hear it click.  I sometimes
have to bend the clip up before inserting to make certain it clicks.  If it
is a standard RJ-45 jack and you made it, make certain the wires are all of
the way to the top of the jack.  If it is a store bought cable, try swapping
it.  With the jack out, make certain all 8 pins are in their respective
'gates'.  It is rare but they can hop and have 2 pins short in a single
gate.  Anything beyond that may be at the board level.

 

Tom Morgan 
Chief Technical Officer, Worthington Distribution 
Vice President, Worthington University
 <http://www.worthingtonu.com/> www.worthingtonu.com
570-451-4700 ext 150

For orders: 
800-282-8864
On-Line Catalog:
 <http://www.worthingtondistribution.com/catalog>
www.worthingtondistribution.com/catalog

The latest News:
www.worthingtondistribution.com/blog

Learn how to take an HAI to the next level on October 1st: HAI Advanced
Applications: Tafton
<http://www.worthingtondistribution.com/university/modules/catalog/product_i
nfo.php?cPath=27&products_id=114>  PA, OnLine
<http://www.worthingtondistribution.com/university/modules/catalog/product_i
nfo.php?cPath=36&products_id=130> , or in Las
<http://www.worthingtondistribution.com/university/modules/catalog/product_i
nfo.php?cPath=27&products_id=116>  Vegas.

The next
<http://www.worthingtondistribution.com/university/modules/catalog/product_i
nfo.php?cPath=26&products_id=94> Worthington University is November 9-12 for
only $99 per company.  Come early for FREE
<http://www.worthingtondistribution.com/university/modules/catalog/product_i
nfo.php?cPath=27&products_id=147> GrandCare training on the 8th.

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Brad
Sent: Thursday, October 07, 2010 4:58 PM
To: HAI-users@tssi.com
Subject: [Hai-users] Omni Pro II Ethernet port wierdness

 

Omni Pro II installed approx 9 years ago. Worked good all that time.

Last June one day I could not connect to the Ethernet port. WebLink II would
not connect either.

I emailed Hai support. We tried a variety of things.

Reset system, power cycled system Reset Rom, tried to ping it nothing was
successful.

Tried connecting directly with a crossover ethernet cable with my laptop. No
success.

 

Serial connection worked fine, and everything else seemed to be working
fine.

double checked the IP address, and security key. All ok.

Nothing with the Omni or network had been changed in months.

ACT light on Omni board was blinking like everything was working normally.

 

After several days of back and forth testing, Hai support determined board
needed to be sent in and serviced.

 

I couldn't afford the repair at the time, so I just lived with it as it was.

 

Fast forward to yesterday Oct 6th.

WebLink II runs on my home server that also run's some other things I use
24/7 365. That server does get rebooted once every couple of weeks. 

 

I did one of those random reboots of the server yesterday. And later in the
day I received a surprise email from Weblink II about an event. The Ethernet
port on the OMNI was now working once again. I've changed absolutely nothing
since it stop working.

 

The Omni now seems to be completely back to normal operation of the Ethernet
port.

 

How could this be after four months??

 

I'm hoping Tom at Worthington or Scott at HAI will take the time to comment
on this and how it may be avoided in the future.

Thank you.

 

 

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From justin at boyan.com  Wed Nov  3 07:54:29 2010
From: justin at boyan.com (Justin Boyan)
Date: Wed Nov  3 07:54:36 2010
Subject: [Hai-users] advice on smoke detector monitoring
Message-ID: <AANLkTi=zb88_eA591zX1Mb+RDC92by3HMbG6NzMhymtT@mail.gmail.com>

I've got an 8-year-old Omni II and still love it.  At the time it was
installed, our electrician did not connect our house smoke detectors to it,
because according to code, the smoke detectors have to be on the 120V house
power, whereas (according to him) the Omni could only work with low-voltage
detectors.  Was he right?  At this point I would like to install new smoke
detectors and have them monitored by the Omni.  What are my options?  Do I
need to have two parallel sets of smokes - one on AC power and one for the
alarm panel to monitor?  What particular smoke detectors do people
recommend?

Thanks,
Justin
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From brett at architechtronics.com  Wed Nov  3 10:46:28 2010
From: brett at architechtronics.com (Brett Griffin)
Date: Wed Nov  3 10:47:17 2010
Subject: [Hai-users] advice on smoke detector monitoring
In-Reply-To: <AANLkTi=zb88_eA591zX1Mb+RDC92by3HMbG6NzMhymtT@mail.gmail.com>
References: <AANLkTi=zb88_eA591zX1Mb+RDC92by3HMbG6NzMhymtT@mail.gmail.com>
Message-ID: <AANLkTi=fdPgzC-epXDomMjkDg0fz=JSUb78NLoRYkrNL@mail.gmail.com>

The smokes that connect to HAI are low voltage smokes detectors and do meet
the National codes as long as they are listed ul Smokes compatible with HAI.


The code says the primary power source must be 120vac with battery backup.
 This is true with HAI and any other security system with smoke detectors.

The primary power source is 120VAC to power the HAI system, and HAI drops
this down to 12v to the smokes.  The HAI is battery backed up, and will
satisfy the code requirements. UL (typically commercial installs) require
the system to operate on battery for 24 hours and then be able to go through
one full cycle of an alarm before draining the battery.

Brett Griffin
Custom Sales
www.architechtronics.com
206-225-4120



On Wed, Nov 3, 2010 at 5:54 AM, Justin Boyan <justin@boyan.com> wrote:

> I've got an 8-year-old Omni II and still love it.  At the time it was
> installed, our electrician did not connect our house smoke detectors to it,
> because according to code, the smoke detectors have to be on the 120V house
> power, whereas (according to him) the Omni could only work with low-voltage
> detectors.  Was he right?  At this point I would like to install new smoke
> detectors and have them monitored by the Omni.  What are my options?  Do I
> need to have two parallel sets of smokes - one on AC power and one for the
> alarm panel to monitor?  What particular smoke detectors do people
> recommend?
>
> Thanks,
> Justin
>
> _______________________________________________
> HAI-users mailing list
> HAI-users@tssi.com
> http://romaine.tssi.com/mailman/listinfo/hai-users
>
>
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From dalrympl at alaska.net  Mon Nov 22 23:32:28 2010
From: dalrympl at alaska.net (Larry Dalrymple)
Date: Mon Nov 22 23:31:50 2010
Subject: [Hai-users] Web-Link and Microsoft Home Server
Message-ID: <86726D34B95742E4942CA604A8F47FD0@medallionfoundation.local>

My Omni Pro (not an Omni-Pro II) system was installed approximatel 10 years ago when the house was built. It is using Version 1.8a, and is running my basic home security system--nothing fancy. Shortly after the installation, I hooked it up to a home server running Microsoft Server 2003, and installed HAI Web-Link so that I could check my system when I travel.

I recently upgraded my home server computer, and installed Microsoft Home Server. I re-installed my copy of Web-Link and started it, at which time the transmit and receive lights in the panel started flashing as they should. I  configured it for the correct serial port, baud rate, and user code, and set up my router for the new IP address.

When I go to another computer on my network and attempt to log into Web-Link, using my web browser and the IP address for the server, the "Hai Web-Link Login" page comes up and says"Please wait, the Web-Link Server is now loading. This may take a few minutes depending on the complexity of the controller configuration." This page loads and reloads about every five seconds, in a continuous loop, and never stops.

I am not sure if I have done something wrong in the setup, or if there is a compatability issue with the older Web-Link software and the newer Home Server software? If so, I obviously have a couple of options.  One would be to load the Server 2003 OS back onto the new computer and reinstall Web-Link because I know that it works.  The other would be to upgrade to the Omni-Pro II board, and new WL software, and of course that would be nice and offer a few more options (like the ability to control the system with my IPhone), but that would run a couple thousand dollars, and isn't really needed for the basic system that I am running.

Anyway, have any of you run into this?  Any suggestions would be appreciated.

Larry Dalrymple
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From bneukranz at verizon.net  Tue Nov 23 13:29:22 2010
From: bneukranz at verizon.net (Bill Neukranz)
Date: Tue Nov 23 13:29:19 2010
Subject: [Hai-users] Modem Connection for PCACCESS
In-Reply-To: <86726D34B95742E4942CA604A8F47FD0@medallionfoundation.local>
References: <86726D34B95742E4942CA604A8F47FD0@medallionfoundation.local>
Message-ID: <0C2F8FCDE84C4C04AAEBD57787F005F8@G4>

I have an HAI 1503 V2 (SN1480), along with a couple of 1102 expansion
panels, that I installed in 1992.  Today, all remains working superbly.
Really great stuff!  I think the company's vibrancy today is a result, in
part, of having produced great quality products for some time.
 
I've been accessing my 1503 using using PCACCESS (1104 version 1.2B), using
an old computer and external modem.  I recently retired this PC and have now
moved PCACCESS over to my desk computer - a 'modern' (at the time) 3 GHz P4
Windows PC running XP with 2 GB of RAM.  I'm using a PCI internal modem that
supports all of the standards, including BELL 103 (in case my 1503 indeed
communicates at 300 baud).
 
With PCACCESS being a DOS program, it has always run just fine from the
Windows command line.
 
My challenge is I have a lot of difficulty getting a status for Zones and I
can't get it for Units.  I can establish the phone connection to the 1503
without any problem, and I can do a Show / Status without difficulty.  But
as soon as I try to get a Zone or Unit status, I get an error message
("Failure Getting Status").  Once in a while I can get the Zone status
(including Zone status for the 1102 expansion panels), but never the Unit
status (I do have a number of PESM units).
 
Oddly, I can do a full Upload To PC (including Setup, Programs, Names and
Events) without any difficulty (takes a while though).  I haven't tried
doing a Download From PC for fear of it not being successful.
 
My guess is my current modem is too 'modern' for my 1992 (week 26)
manufactured 1503 unit.  And thus perhaps I need to make some adjustments in
my Modem Initialization string.
 
My current modem initialization string is: AT&FX0S0=0S10=150&C1&D2.
 
I think my fundamental question is, to access an old 1503 using today's
modems, are there additional or different modem initialization parameters I
should use, and/or adjustments needed to the modem's PC settings (flow
control, compression, max baud, etc.)?
 
And overall, does anyone still have experience 'talking' to 1503 V2 models
using PCACCESS that might know some important 'tricks' using modern day
modems?
 
Many thanks!
 
Best regards,
 
Bill
 
 
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From barager at hotmail.com  Thu Nov 25 09:45:44 2010
From: barager at hotmail.com (Brent Rager)
Date: Thu Nov 25 09:46:07 2010
Subject: [Hai-users] HAI RC-2000 Thermostat
Message-ID: <BAY149-w4086D50FAA45281794F4ECAF200@phx.gbl>


My RC-2000 thermostat died when an A/C technician pulled it to test one of my units during a tune-up, he said all he did was put it back on.  I looked over the wiring and could not find anything.  I also tested the data cables, no opens no shorts.
 
Received a replacement from HAI yesterday and it will not power up.  I have checked the power and the 24volt from the A/C is where its suppose to be.  Any suggestions?  I am about to go to Home Depo and pick up a cheap manual thermostat just to check the A/C unit.
 
Brent
Ft. Worth, TX 		 	   		  
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From looney2ns at wowway.com  Mon Nov 29 17:01:31 2010
From: looney2ns at wowway.com (Brad)
Date: Mon Nov 29 17:01:43 2010
Subject: [Hai-users] HAI RC-2000 Thermostat
In-Reply-To: <BAY149-w4086D50FAA45281794F4ECAF200@phx.gbl>
References: <BAY149-w4086D50FAA45281794F4ECAF200@phx.gbl>
Message-ID: <57D9F27211AE458FA106906AC00B6DFA@BradPC>

I have learned the hard way to never pull a thermostat or put it back on
with it powered up.

 

  _____  

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Brent Rager
Sent: Thursday, November 25, 2010 9:46 AM
To: hai-users@tssi.com
Subject: [Hai-users] HAI RC-2000 Thermostat

 

My RC-2000 thermostat died when an A/C technician pulled it to test one of
my units during a tune-up, he said all he did was put it back on.  I looked
over the wiring and could not find anything.  I also tested the data cables,
no opens no shorts.
 
Received a replacement from HAI yesterday and it will not power up.  I have
checked the power and the 24volt from the A/C is where its suppose to be.
Any suggestions?  I am about to go to Home Depo and pick up a cheap manual
thermostat just to check the A/C unit.
 
Brent
Ft. Worth, TX

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From dougburton at earthlink.net  Mon Nov 29 17:16:48 2010
From: dougburton at earthlink.net (Doug Burton)
Date: Mon Nov 29 17:17:16 2010
Subject: [Hai-users] HAI RC-2000 Thermostat
In-Reply-To: <57D9F27211AE458FA106906AC00B6DFA@BradPC>
References: <BAY149-w4086D50FAA45281794F4ECAF200@phx.gbl>
	<57D9F27211AE458FA106906AC00B6DFA@BradPC>
Message-ID: <002101cb901b$7fcc18f0$7f644ad0$@net>

I have experienced before that if the incorrect contacts touch when placing
the cover back on, you can blow the fuse on the power supply at the Furnace
itself.  The thermostat may still be intact and functional, but the furnace
blown fuse will not feed any power to the thermostat.


If you hook up the cheap home depot one and not go, do check the low voltage
fuse(s) internal on your furnace,  not the fuse or breaker for the 120v.

 

For what its worth.

 

Doug Burton

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Brad
Sent: Monday, November 29, 2010 3:02 PM
To: 'Brent Rager'; hai-users@tssi.com
Subject: RE: [Hai-users] HAI RC-2000 Thermostat

 

I have learned the hard way to never pull a thermostat or put it back on
with it powered up.

 

  _____  

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Brent Rager
Sent: Thursday, November 25, 2010 9:46 AM
To: hai-users@tssi.com
Subject: [Hai-users] HAI RC-2000 Thermostat

 

My RC-2000 thermostat died when an A/C technician pulled it to test one of
my units during a tune-up, he said all he did was put it back on.  I looked
over the wiring and could not find anything.  I also tested the data cables,
no opens no shorts.
 
Received a replacement from HAI yesterday and it will not power up.  I have
checked the power and the 24volt from the A/C is where its suppose to be.
Any suggestions?  I am about to go to Home Depo and pick up a cheap manual
thermostat just to check the A/C unit.
 
Brent
Ft. Worth, TX

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