From jkv at vossen.org  Wed Dec  9 04:06:56 2009
From: jkv at vossen.org (Joseph Vossen)
Date: Wed Dec  9 04:03:47 2009
Subject: [Hai-users] tstat power reset
Message-ID: <9153CEE9-FFF3-4C07-8B94-FBADF491B488@vossen.org>

I have a RC80 tstat that appears to randomly go through what looks like a power reset (the display "blanks" out followed by every line of text displayed on the LCD).  By random, it may occur several times a day or once a week.

this tstat has been installed going on 12 years and has never given me a problem before.  Wiring to both the panel and the HVAC equipment are fine.

tstat going bad?

thanks

From joetuttle at gmail.com  Wed Dec  9 06:14:02 2009
From: joetuttle at gmail.com (Joe Tuttle)
Date: Wed Dec  9 06:15:13 2009
Subject: [Hai-users] tstat power reset
In-Reply-To: <9153CEE9-FFF3-4C07-8B94-FBADF491B488@vossen.org>
References: <9153CEE9-FFF3-4C07-8B94-FBADF491B488@vossen.org>
Message-ID: <a0737b2b0912090414sb86a77fs7de25c8bd4414c1d@mail.gmail.com>

If you swap out your bad one with one that you know works, and that one
works in that location, you know the tstat is bad.  I had one fail after 8
years, and I sent it back to HAI for repair.  Been working for 3 years
since.  I would also try cleaning the tstat internally if you haven't
already done that.  Try it in a different location to see if the problem
follows.  I remember that you have quite a few tstats in your configuration.

Joe

On Wed, Dec 9, 2009 at 5:06 AM, Joseph Vossen <jkv@vossen.org> wrote:

> I have a RC80 tstat that appears to randomly go through what looks like a
> power reset (the display "blanks" out followed by every line of text
> displayed on the LCD).  By random, it may occur several times a day or once
> a week.
>
> this tstat has been installed going on 12 years and has never given me a
> problem before.  Wiring to both the panel and the HVAC equipment are fine.
>
> tstat going bad?
>
> thanks
>
> _______________________________________________
> HAI-users mailing list
> HAI-users@tssi.com
> http://romaine.tssi.com/mailman/listinfo/hai-users
>
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From scott.dudoussat at homeauto.com  Wed Dec  9 09:18:33 2009
From: scott.dudoussat at homeauto.com (Dudoussat, Scott A.)
Date: Wed Dec  9 09:19:04 2009
Subject: [Hai-users] tstat power reset
In-Reply-To: <9153CEE9-FFF3-4C07-8B94-FBADF491B488@vossen.org>
Message-ID: <C89F21A35EA1FE4E98C854FE9E2A6426301A7EDFAC@exchsvr.HAI.local>

Do you have a common wire from the HVAC transformer connected to the "C" terminal of the RC-80?  If not, you may need to connect one.  If the wire isn't there and it's not feasible to run one, you can connect the HAI 30A00-2 Thermostat Power Supply Module to the HVAC system to remedy the issue.

Scott

-----Original Message-----
From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Joseph Vossen
Sent: Wednesday, December 09, 2009 4:07 AM
To: hai-users
Subject: [Hai-users] tstat power reset

I have a RC80 tstat that appears to randomly go through what looks like a power reset (the display "blanks" out followed by every line of text displayed on the LCD).  By random, it may occur several times a day or once a week.

this tstat has been installed going on 12 years and has never given me a problem before.  Wiring to both the panel and the HVAC equipment are fine.

tstat going bad?

thanks

_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

From jkv at vossen.org  Wed Dec  9 19:19:30 2009
From: jkv at vossen.org (Joseph Vossen)
Date: Wed Dec  9 19:16:16 2009
Subject: [Hai-users] tstat power reset
In-Reply-To: <C89F21A35EA1FE4E98C854FE9E2A6426301A7EDFAC@exchsvr.HAI.local>
References: <C89F21A35EA1FE4E98C854FE9E2A6426301A7EDFAC@exchsvr.HAI.local>
Message-ID: <06021548-637D-4EA2-97FA-E75A459F313A@vossen.org>

All five (5) wires (Red, Green, Yellow, White and Blue) are connected.  I get a constant 27VAC between the Blue (C) wire and the Red (R) wire.

This tstat is connected to a zone control board with 2 other tstats; the other 2 tstats see 27VAC between Blue (C) and Red (R).

System has been installed around 12 years and never had a 30A00-2 power supply module.  I have 2 other systems in the house, each wired with the same zone controller and each of those have 3 tstats (3 systems, each with 3 tstats for a total of 9 tstats/zones).  All of those also show 27VAC between Blue (C) and Red (R).

I'll move the tstat to another location and see if it follows.

any other ideas?

just curious; does anyone have any NIB rc80 tstats laying around?

thanks

On Dec 9, 2009, at 10:18 AM, Dudoussat, Scott A. wrote:

> Do you have a common wire from the HVAC transformer connected to the "C" terminal of the RC-80?  If not, you may need to connect one.  If the wire isn't there and it's not feasible to run one, you can connect the HAI 30A00-2 Thermostat Power Supply Module to the HVAC system to remedy the issue.
> 
> Scott
> 
> -----Original Message-----
> From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Joseph Vossen
> Sent: Wednesday, December 09, 2009 4:07 AM
> To: hai-users
> Subject: [Hai-users] tstat power reset
> 
> I have a RC80 tstat that appears to randomly go through what looks like a power reset (the display "blanks" out followed by every line of text displayed on the LCD).  By random, it may occur several times a day or once a week.
> 
> this tstat has been installed going on 12 years and has never given me a problem before.  Wiring to both the panel and the HVAC equipment are fine.
> 
> tstat going bad?
> 
> thanks

From allen_edwards at suddenlink.net  Wed Dec  9 19:38:27 2009
From: allen_edwards at suddenlink.net (Allen Edwards)
Date: Wed Dec  9 19:43:28 2009
Subject: [Hai-users] OnQ HMS1050 Chip Upgrade
Message-ID: <000001ca7939$78f3a290$6adae7b0$@net>

I installed a OnQ HMS1050 back in 2001 for a customer.  It is working great,
but just wondering about a future upgrade chip.  I see a list of firmware
upgrade kits from OnQ to HAI for the 800, 950, 950e and 1100. 

 

Is there an upgrade chip for the 1050?  What are my options?

 

Thanks,

Allen

 

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From Tom at worthdist.com  Thu Dec 10 08:21:03 2009
From: Tom at worthdist.com (Tom Morgan)
Date: Thu Dec 10 08:19:55 2009
Subject: [Hai-users] OnQ HMS1050 Chip Upgrade
In-Reply-To: <000001ca7939$78f3a290$6adae7b0$@net>
References: <000001ca7939$78f3a290$6adae7b0$@net>
Message-ID: <06A2990835C7244994130659C09CB9C204825775@EXVBE012-19.exch012.intermedia.net>

The HMS1050 was similar to the OmniPro (not the current OmniPro II) and
chip upgrades are discontinued.wse  The highest revision was 1.9.  There
are 2 options:

1. Turn the board in for $150 (if working) and purchase a current
generation HAI controller or

2. purchase an OmniPro 1.9 firmware chip.  

If you get the chip, you will need HAI PCAccess and (I believe) you
would have to reset and re-program the controller.  Note, we are going
back in time so my memory might not be 100% but I believe you would lose
the speech features found in the HMS but not the original OmniPro (later
included in the OmniPro II).  There might be a couple other differences
that I don't remember.

Tom Morgan 
Vice President, Worthington University 
Chief Technical Officer, Worthington Distribution 
www.worthingtonsolutions.com 
570-451-4700

 

For orders: 
www.worthingtondistribution.com
800-282-8864 

 

 

 

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Allen Edwards
Sent: Wednesday, December 09, 2009 8:38 PM
To: HAI-users@tssi.com
Subject: [Hai-users] OnQ HMS1050 Chip Upgrade

 

I installed a OnQ HMS1050 back in 2001 for a customer.  It is working
great, but just wondering about a future upgrade chip.  I see a list of
firmware upgrade kits from OnQ to HAI for the 800, 950, 950e and 1100. 

 

Is there an upgrade chip for the 1050?  What are my options?

 

Thanks,

Allen

 

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From jkv at vossen.org  Thu Dec 10 19:12:40 2009
From: jkv at vossen.org (Joseph Vossen)
Date: Thu Dec 10 19:09:38 2009
Subject: [Hai-users] OnQ HMS1050 Chip Upgrade
In-Reply-To: <06A2990835C7244994130659C09CB9C204825775@EXVBE012-19.exch012.intermedia.net>
References: <000001ca7939$78f3a290$6adae7b0$@net>
	<06A2990835C7244994130659C09CB9C204825775@EXVBE012-19.exch012.intermedia.net>
Message-ID: <7C0931FC-9AF6-4CDF-A4C2-74ECAD5533CC@vossen.org>

I originally installed a SimplySmartHome Q2000 which was an OEM of the OmniPro.  I swapped out the SSH chip and installed a HAI chip, version 1.9.  To get the programming/config moved, I had to go through every setting with the SSH program and once the HAI chip was installed, re-enter everything using the HAI s/w; it wasn't a difficult thing to do, but the double/triple check of everything to make sure it was right took up most of my time.

On Dec 10, 2009, at 9:21 AM, Tom Morgan wrote:

> The HMS1050 was similar to the OmniPro (not the current OmniPro II) and chip upgrades are discontinued.wse  The highest revision was 1.9.  There are 2 options:
> 1. Turn the board in for $150 (if working) and purchase a current generation HAI controller or
> 2. purchase an OmniPro 1.9 firmware chip. 
> If you get the chip, you will need HAI PCAccess and (I believe) you would have to reset and re-program the controller.  Note, we are going back in time so my memory might not be 100% but I believe you would lose the speech features found in the HMS but not the original OmniPro (later included in the OmniPro II).  There might be a couple other differences that I don't remember.
> Tom Morgan 
> Vice President, Worthington University 
> Chief Technical Officer, Worthington Distribution 
> www.worthingtonsolutions.com 
> 570-451-4700
>  
> For orders: 
> www.worthingtondistribution.com
> 800-282-8864
>  
>  
>  
>  
> From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Allen Edwards
> Sent: Wednesday, December 09, 2009 8:38 PM
> To: HAI-users@tssi.com
> Subject: [Hai-users] OnQ HMS1050 Chip Upgrade
>  
> I installed a OnQ HMS1050 back in 2001 for a customer.  It is working great, but just wondering about a future upgrade chip.  I see a list of firmware upgrade kits from OnQ to HAI for the 800, 950, 950e and 1100.
>  
> Is there an upgrade chip for the 1050?  What are my options?
>  
> Thanks,
> Allen

From mousehunt at liunet.net  Tue Dec 15 22:46:10 2009
From: mousehunt at liunet.net (mousehunt@liunet.net)
Date: Tue Dec 15 22:46:54 2009
Subject: [Hai-users] Help with planning new system
Message-ID: <20091216044650.34E561C1F5@gw.tssi.com>

Folks,

After five years in our current place, it's time to put in a home 
automation system.  I had a HAI Aegis installed in my previous 
home.  That was almost 10 years ago, and things have changed a fair 
bit since, so I'm asking for advice.

I have a 2,000 sq. ft. single level (ranch style) home that has a 
Brinks system installed.  I'm reasonably sure the previous owner 
bought the system outright, so the system belongs to me.  I'm going 
to replace this.

The house has a gas-fired (probably 90% efficient) furnace, and 
AC.  Both were put in circa '97.  At some point in the next 3-5 
years, I'm going to replace both with a higher efficiency model.

There's 3 motion sensors installed (dual microwave and IR), two glass 
breaks, and a number of contact sensors.

I'd like to put in 3 additional security motion sensors, 6 occupancy 
sensors, and 3 additional contacts.  I will have three, possibly four 
keypads installed.  I'd also like to have the HVAC, lights, and other 
electrical equipment (like a water heater) managed by the controller.

I'd appreciate some advice on what would be a good controller and 
peripheral equipment to get for what I have in mind.

Thanks much!
Al
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From douglas.ringler at verizon.net  Sat Dec 19 08:38:04 2009
From: douglas.ringler at verizon.net (Doug Ringler)
Date: Sat Dec 19 08:38:42 2009
Subject: [Hai-users] AC Power Off Detection
References: <001101ca2598$3cb4a990$b61dfcb0$@net>
	<C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local>
Message-ID: <FD82C82F7A264EA29F66A98866819077@windserver>

Running OmniProII ver 3.0 in this location.  I realize that for the communicator and log, the AC loss must be for at least 3 min.  But, in some lines of programming, I need to detect ACPower Off for any momentary amount.  However, testing it with:  When AC Power Off, then Log Power Out---will not work.  Am I missing something?  I could run a solenoid for this, but would rather not.

Thanks

Doug Ringler
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From douglas.ringler at verizon.net  Sat Dec 19 09:19:03 2009
From: douglas.ringler at verizon.net (Doug Ringler)
Date: Sat Dec 19 09:19:25 2009
Subject: [Hai-users] AC Power Off Detection
References: <001101ca2598$3cb4a990$b61dfcb0$@net>
	<C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local>
	<FD82C82F7A264EA29F66A98866819077@windserver>
Message-ID: <FE3AD4F713B640E9972CD2C2128E1887@windserver>

Clarification:  The Detection of AC Power Off for the log command to work still requires the AC Power to be off for at least 10 or 15 sec.  Is there a way to detect momentary AC Power Off without the delay?

Thanks!
  ----- Original Message ----- 
  From: Doug Ringler 
  To: Dudoussat, Scott A. ; HAI-users@tssi.com 
  Sent: Saturday, December 19, 2009 9:38 AM
  Subject: [Hai-users] AC Power Off Detection


  Running OmniProII ver 3.0 in this location.  I realize that for the communicator and log, the AC loss must be for at least 3 min.  But, in some lines of programming, I need to detect ACPower Off for any momentary amount.  However, testing it with:  When AC Power Off, then Log Power Out---will not work.  Am I missing something?  I could run a solenoid for this, but would rather not.

  Thanks

  Doug Ringler



------------------------------------------------------------------------------


  _______________________________________________
  HAI-users mailing list
  HAI-users@tssi.com
  http://romaine.tssi.com/mailman/listinfo/hai-users
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From paul2007 at cybernetics.ca  Sat Dec 19 10:12:13 2009
From: paul2007 at cybernetics.ca (Paul)
Date: Sat Dec 19 10:12:24 2009
Subject: [Hai-users] AC Power Off Detection
In-Reply-To: <FE3AD4F713B640E9972CD2C2128E1887@windserver>
References: <001101ca2598$3cb4a990$b61dfcb0$@net>	<C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local>	<FD82C82F7A264EA29F66A98866819077@windserver>
	<FE3AD4F713B640E9972CD2C2128E1887@windserver>
Message-ID: <001a01ca80c6$077f3ea0$167dbbe0$@ca>

I`ve used this feature and hadn`t noticed the delay - although I haven`t
need momentary accuracy. Have you tried upgrading the firmware (it`s a long
shot I know)? Perhaps use a current sensor - I recall Xantech makes one.

 

Paul

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Doug Ringler
Sent: December-19-09 10:19 AM
To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
Subject: Re: [Hai-users] AC Power Off Detection

 

Clarification:  The Detection of AC Power Off for the log command to work
still requires the AC Power to be off for at least 10 or 15 sec.  Is there a
way to detect momentary AC Power Off without the delay?

 

Thanks!

----- Original Message ----- 

From: Doug <mailto:douglas.ringler@verizon.net>  Ringler 

To: Dudoussat, Scott A. <mailto:scott.dudoussat@homeauto.com>  ;
HAI-users@tssi.com 

Sent: Saturday, December 19, 2009 9:38 AM

Subject: [Hai-users] AC Power Off Detection

 

Running OmniProII ver 3.0 in this location.  I realize that for the
communicator and log, the AC loss must be for at least 3 min.  But, in some
lines of programming, I need to detect ACPower Off for any momentary amount.
However, testing it with:  When AC Power Off, then Log Power Out---will not
work.  Am I missing something?  I could run a solenoid for this, but would
rather not.

 

Thanks

 

Doug Ringler

 


  _____  


_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.717 / Virus Database: 270.14.114/2574 - Release Date: 12/19/09
03:33:00

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From Dan at BarclaySoftware.com  Sat Dec 19 16:16:56 2009
From: Dan at BarclaySoftware.com (Dan Barclay)
Date: Sat Dec 19 16:17:17 2009
Subject: [Hai-users] AC Power Off Detection
In-Reply-To: <FE3AD4F713B640E9972CD2C2128E1887@windserver>
References: <001101ca2598$3cb4a990$b61dfcb0$@net><C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local><FD82C82F7A264EA29F66A98866819077@windserver>
	<FE3AD4F713B640E9972CD2C2128E1887@windserver>
Message-ID: <0EA8B2EC3B6A41699D8FA826AEB19E31@BSIDellM90>

Dunno why you would need a solenoid.  How about a cheap wall wart power
supply.   Put the output onto one of the inputs.  Sorry, I don't remember
the voltages required/allowed but they should be in the specs.  A small DC
power supply should work fine I think.  If not, then a cheap relay attached
to one would do it.

 

Dan

 

  _____  

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Doug Ringler
Sent: Saturday, December 19, 2009 9:19 AM
To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
Subject: Re: [Hai-users] AC Power Off Detection

 

Clarification:  The Detection of AC Power Off for the log command to work
still requires the AC Power to be off for at least 10 or 15 sec.  Is there a
way to detect momentary AC Power Off without the delay?

 

Thanks!

----- Original Message ----- 

From: Doug <mailto:douglas.ringler@verizon.net>  Ringler 

To: Dudoussat, <mailto:scott.dudoussat@homeauto.com>  Scott A. ;
HAI-users@tssi.com 

Sent: Saturday, December 19, 2009 9:38 AM

Subject: [Hai-users] AC Power Off Detection

 

Running OmniProII ver 3.0 in this location.  I realize that for the
communicator and log, the AC loss must be for at least 3 min.  But, in some
lines of programming, I need to detect ACPower Off for any momentary amount.
However, testing it with:  When AC Power Off, then Log Power Out---will not
work.  Am I missing something?  I could run a solenoid for this, but would
rather not.

 

Thanks

 

Doug Ringler

 


  _____  


_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

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From douglas.ringler at verizon.net  Sun Dec 20 07:02:07 2009
From: douglas.ringler at verizon.net (Doug Ringler)
Date: Sun Dec 20 07:02:56 2009
Subject: [Hai-users] AC Power Off Detection
References: <001101ca2598$3cb4a990$b61dfcb0$@net><C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local><FD82C82F7A264EA29F66A98866819077@windserver>
	<FE3AD4F713B640E9972CD2C2128E1887@windserver>
	<0EA8B2EC3B6A41699D8FA826AEB19E31@BSIDellM90>
Message-ID: <44F19462424D480985DD0AC0CDD75EBC@windserver>

Dan,

Yes, fixed with a simple relay tagged to a new zone on the panel.  The issue was to detect the momentary loss of AC to the panel until the generator kicks in.  I used to use the loss of AC to the panel in the OmniPro (which was instaneous), then after about 4 seconds or so, the detection of AC to the panel from the generator (with a line in the programming detecting loss of AC elsewhere in the house not tagged to the generator) as an output and zone to alarm notification that the generator was on.  Anyways, as you say, simple fix with a relay.

Another issue:  The stand-by generator causes fluttering of lights controlled by HAI dimmers on UPB.  Other lights don't flicker.  I think the issue is the generator has some variability in the 60Hz range...so when I measure it, it can range from 60.5 to 59.6Hz while the power from the street is 60Hz right on the mark.  Guess I could fix with a whole house UPS that has tight Hz control.........Anyone else know of any easy fixes?

Thanks.

Doug


  ----- Original Message ----- 
  From: Dan Barclay 
  To: 'Doug Ringler' ; 'Dudoussat, Scott A.' ; HAI-users@tssi.com 
  Sent: Saturday, December 19, 2009 5:16 PM
  Subject: RE: [Hai-users] AC Power Off Detection


  Dunno why you would need a solenoid.  How about a cheap wall wart power supply.   Put the output onto one of the inputs.  Sorry, I don't remember the voltages required/allowed but they should be in the specs.  A small DC power supply should work fine I think.  If not, then a cheap relay attached to one would do it.

   

  Dan

   


------------------------------------------------------------------------------

  From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Doug Ringler
  Sent: Saturday, December 19, 2009 9:19 AM
  To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
  Subject: Re: [Hai-users] AC Power Off Detection

   

  Clarification:  The Detection of AC Power Off for the log command to work still requires the AC Power to be off for at least 10 or 15 sec.  Is there a way to detect momentary AC Power Off without the delay?

   

  Thanks!

    ----- Original Message ----- 

    From: Doug Ringler 

    To: Dudoussat, Scott A. ; HAI-users@tssi.com 

    Sent: Saturday, December 19, 2009 9:38 AM

    Subject: [Hai-users] AC Power Off Detection

     

    Running OmniProII ver 3.0 in this location.  I realize that for the communicator and log, the AC loss must be for at least 3 min.  But, in some lines of programming, I need to detect ACPower Off for any momentary amount.  However, testing it with:  When AC Power Off, then Log Power Out---will not work.  Am I missing something?  I could run a solenoid for this, but would rather not.

     

    Thanks

     

    Doug Ringler

       


----------------------------------------------------------------------------

    _______________________________________________
    HAI-users mailing list
    HAI-users@tssi.com
    http://romaine.tssi.com/mailman/listinfo/hai-users
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From Dan at BarclaySoftware.com  Sun Dec 20 14:00:50 2009
From: Dan at BarclaySoftware.com (Dan Barclay)
Date: Sun Dec 20 14:01:17 2009
Subject: [Hai-users] AC Power Off Detection
In-Reply-To: <44F19462424D480985DD0AC0CDD75EBC@windserver>
References: <001101ca2598$3cb4a990$b61dfcb0$@net><C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local><FD82C82F7A264EA29F66A98866819077@windserver>
	<FE3AD4F713B640E9972CD2C2128E1887@windserver>
	<0EA8B2EC3B6A41699D8FA826AEB19E31@BSIDellM90>
	<44F19462424D480985DD0AC0CDD75EBC@windserver>
Message-ID: <A7DEA4A94C934EFEA6B4247CE4815C8E@BSIDellM90>

Ah.  I had a relay put in on the *power company* side of my throwover
switch.  I've got a 400 amp feed and I prefer to manually move it over and
bring it back.  In storms, when there is physical damage to the house, I
didn't want power coming on without permission.  I live on the Gulf Coast
and have had trees through the roof.

 

I can live with the power being out a while, or with trees through the roof.
I've had a fire before and one is quite enough, thanks! <g>

 

That brings on the problem of not knowing when the power is back on!   So, a
relay (and light) on that feed did the trick.

 

Dan

 

 

 

 

  _____  

From: Doug Ringler [mailto:douglas.ringler@verizon.net] 
Sent: Sunday, December 20, 2009 7:02 AM
To: Dan Barclay; 'Dudoussat, Scott A.'; HAI-users@tssi.com
Subject: Re: [Hai-users] AC Power Off Detection

 

Dan,

 

Yes, fixed with a simple relay tagged to a new zone on the panel.  The issue
was to detect the momentary loss of AC to the panel until the generator
kicks in.  I used to use the loss of AC to the panel in the OmniPro (which
was instaneous), then after about 4 seconds or so, the detection of AC to
the panel from the generator (with a line in the programming detecting loss
of AC elsewhere in the house not tagged to the generator) as an output and
zone to alarm notification that the generator was on.  Anyways, as you say,
simple fix with a relay.

 

Another issue:  The stand-by generator causes fluttering of lights
controlled by HAI dimmers on UPB.  Other lights don't flicker.  I think the
issue is the generator has some variability in the 60Hz range...so when I
measure it, it can range from 60.5 to 59.6Hz while the power from the street
is 60Hz right on the mark.  Guess I could fix with a whole house UPS that
has tight Hz control.........Anyone else know of any easy fixes?

 

Thanks.

 

Doug

 

 

----- Original Message ----- 

From: Dan Barclay <mailto:Dan@BarclaySoftware.com>  

To: 'Doug <mailto:douglas.ringler@verizon.net>  Ringler' ; 'Dudoussat, Scott
A.' <mailto:scott.dudoussat@homeauto.com>  ; HAI-users@tssi.com 

Sent: Saturday, December 19, 2009 5:16 PM

Subject: RE: [Hai-users] AC Power Off Detection

 

Dunno why you would need a solenoid.  How about a cheap wall wart power
supply.   Put the output onto one of the inputs.  Sorry, I don't remember
the voltages required/allowed but they should be in the specs.  A small DC
power supply should work fine I think.  If not, then a cheap relay attached
to one would do it.

 

Dan

 


  _____  


From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Doug Ringler
Sent: Saturday, December 19, 2009 9:19 AM
To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
Subject: Re: [Hai-users] AC Power Off Detection

 

Clarification:  The Detection of AC Power Off for the log command to work
still requires the AC Power to be off for at least 10 or 15 sec.  Is there a
way to detect momentary AC Power Off without the delay?

 

Thanks!

----- Original Message ----- 

From: Doug <mailto:douglas.ringler@verizon.net>  Ringler 

To: Dudoussat, <mailto:scott.dudoussat@homeauto.com>  Scott A. ;
HAI-users@tssi.com 

Sent: Saturday, December 19, 2009 9:38 AM

Subject: [Hai-users] AC Power Off Detection

 

Running OmniProII ver 3.0 in this location.  I realize that for the
communicator and log, the AC loss must be for at least 3 min.  But, in some
lines of programming, I need to detect ACPower Off for any momentary amount.
However, testing it with:  When AC Power Off, then Log Power Out---will not
work.  Am I missing something?  I could run a solenoid for this, but would
rather not.

 

Thanks

 

Doug Ringler

 


  _____  


_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

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From douglas.ringler at verizon.net  Sun Dec 20 16:25:44 2009
From: douglas.ringler at verizon.net (Doug Ringler)
Date: Sun Dec 20 16:26:36 2009
Subject: [Hai-users] AC Power Off Detection
References: <001101ca2598$3cb4a990$b61dfcb0$@net><C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local><FD82C82F7A264EA29F66A98866819077@windserver>
	<FE3AD4F713B640E9972CD2C2128E1887@windserver>
	<0EA8B2EC3B6A41699D8FA826AEB19E31@BSIDellM90>
	<44F19462424D480985DD0AC0CDD75EBC@windserver>
	<A7DEA4A94C934EFEA6B4247CE4815C8E@BSIDellM90>
Message-ID: <477D480B6CBB40638E902FC9FCFEE8D2@windserver>


If one wants to transmit UPB signals across a generator automatic transfer switch,  I presume one could use a 3-phase coupler/repeater attached to the two phases on the 200 amp service main service, and the third line to the one side (phase) of the generator service that controls the 120v (the one phase) service that feeds the devices that you want controlled.  Any thoughts that this is correct?

With respect to generator variability in the 60Hz region (and light flickering), I presume this can be solved with a solid UPS system that has low frequency variability output (harmonic).  Again, any comments much appreciated!

Many thanks!

Doug
  ----- Original Message ----- 
  From: Dan Barclay 
  To: 'Doug Ringler' ; 'Dudoussat, Scott A.' ; HAI-users@tssi.com 
  Sent: Sunday, December 20, 2009 3:00 PM
  Subject: RE: [Hai-users] AC Power Off Detection


  Ah.  I had a relay put in on the *power company* side of my throwover switch.  I've got a 400 amp feed and I prefer to manually move it over and bring it back.  In storms, when there is physical damage to the house, I didn't want power coming on without permission.  I live on the Gulf Coast and have had trees through the roof.

   

  I can live with the power being out a while, or with trees through the roof.  I've had a fire before and one is quite enough, thanks! <g>

   

  That brings on the problem of not knowing when the power is back on!   So, a relay (and light) on that feed did the trick.

   

  Dan

   

   

   

   


------------------------------------------------------------------------------

  From: Doug Ringler [mailto:douglas.ringler@verizon.net] 
  Sent: Sunday, December 20, 2009 7:02 AM
  To: Dan Barclay; 'Dudoussat, Scott A.'; HAI-users@tssi.com
  Subject: Re: [Hai-users] AC Power Off Detection

   

  Dan,

   

  Yes, fixed with a simple relay tagged to a new zone on the panel.  The issue was to detect the momentary loss of AC to the panel until the generator kicks in.  I used to use the loss of AC to the panel in the OmniPro (which was instaneous), then after about 4 seconds or so, the detection of AC to the panel from the generator (with a line in the programming detecting loss of AC elsewhere in the house not tagged to the generator) as an output and zone to alarm notification that the generator was on.  Anyways, as you say, simple fix with a relay.

   

  Another issue:  The stand-by generator causes fluttering of lights controlled by HAI dimmers on UPB.  Other lights don't flicker.  I think the issue is the generator has some variability in the 60Hz range...so when I measure it, it can range from 60.5 to 59.6Hz while the power from the street is 60Hz right on the mark.  Guess I could fix with a whole house UPS that has tight Hz control.........Anyone else know of any easy fixes?

   

  Thanks.

   

  Doug

   

   

    ----- Original Message ----- 

    From: Dan Barclay 

    To: 'Doug Ringler' ; 'Dudoussat, Scott A.' ; HAI-users@tssi.com 

    Sent: Saturday, December 19, 2009 5:16 PM

    Subject: RE: [Hai-users] AC Power Off Detection

     

    Dunno why you would need a solenoid.  How about a cheap wall wart power supply.   Put the output onto one of the inputs.  Sorry, I don't remember the voltages required/allowed but they should be in the specs.  A small DC power supply should work fine I think.  If not, then a cheap relay attached to one would do it.

     

    Dan

     


----------------------------------------------------------------------------

    From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Doug Ringler
    Sent: Saturday, December 19, 2009 9:19 AM
    To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
    Subject: Re: [Hai-users] AC Power Off Detection

     

    Clarification:  The Detection of AC Power Off for the log command to work still requires the AC Power to be off for at least 10 or 15 sec.  Is there a way to detect momentary AC Power Off without the delay?

     

    Thanks!

      ----- Original Message ----- 

      From: Doug Ringler 

      To: Dudoussat, Scott A. ; HAI-users@tssi.com 

      Sent: Saturday, December 19, 2009 9:38 AM

      Subject: [Hai-users] AC Power Off Detection

       

      Running OmniProII ver 3.0 in this location.  I realize that for the communicator and log, the AC loss must be for at least 3 min.  But, in some lines of programming, I need to detect ACPower Off for any momentary amount.  However, testing it with:  When AC Power Off, then Log Power Out---will not work.  Am I missing something?  I could run a solenoid for this, but would rather not.

       

      Thanks

       

      Doug Ringler

         


--------------------------------------------------------------------------

      _______________________________________________
      HAI-users mailing list
      HAI-users@tssi.com
      http://romaine.tssi.com/mailman/listinfo/hai-users
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From doug at newton-hq.com  Sun Dec 20 19:34:07 2009
From: doug at newton-hq.com (Doug Newton)
Date: Sun Dec 20 19:35:20 2009
Subject: [Hai-users] AC Power Off Detection
References: <001101ca2598$3cb4a990$b61dfcb0$@net><C89F21A35EA1FE4E98C854FE9E2A64262FED5F075F@exchsvr.HAI.local><FD82C82F7A264EA29F66A98866819077@windserver><FE3AD4F713B640E9972CD2C2128E1887@windserver><0EA8B2EC3B6A41699D8FA826AEB19E31@BSIDellM90><44F19462424D480985DD0AC0CDD75EBC@windserver><A7DEA4A94C934EFEA6B4247CE4815C8E@BSIDellM90>
	<477D480B6CBB40638E902FC9FCFEE8D2@windserver>
Message-ID: <AA36A15F87BE434FA5B97F2399EB2640@Gateway>

I'm no expert, but 2 things to think about in deciding whether a 3 phase coupler/repeater could work:

>    The 3 phase coupler/repeaters time shift a received UPB signal + and - 120 degrees onto the other two phases....I think.   If it's a fixed time shift given 60 HZ, as opposed to sensing/using the zero crossing, then it may not work in your situation.  There's no time shift necessary for split phase, because although the phases are out 180 degrees from each other, they zero cross at the same time. 

>    UPB devices must be programmed to accept repeater signals.  Devices on a standard residential split phase system do not, so it may require temporarily reprogramming each device.

I may be all wet on the above, but would be interested in hearing that as well.

Doug
  ----- Original Message ----- 
  From: Doug Ringler 
  To: 'Dudoussat, Scott A.' ; HAI-users@tssi.com 
  Sent: Sunday, December 20, 2009 3:25 PM
  Subject: Re: [Hai-users] AC Power Off Detection



  If one wants to transmit UPB signals across a generator automatic transfer switch,  I presume one could use a 3-phase coupler/repeater attached to the two phases on the 200 amp service main service, and the third line to the one side (phase) of the generator service that controls the 120v (the one phase) service that feeds the devices that you want controlled.  Any thoughts that this is correct?

  With respect to generator variability in the 60Hz region (and light flickering), I presume this can be solved with a solid UPS system that has low frequency variability output (harmonic).  Again, any comments much appreciated!

  Many thanks!

  Doug
    ----- Original Message ----- 
    From: Dan Barclay 
    To: 'Doug Ringler' ; 'Dudoussat, Scott A.' ; HAI-users@tssi.com 
    Sent: Sunday, December 20, 2009 3:00 PM
    Subject: RE: [Hai-users] AC Power Off Detection


    Ah.  I had a relay put in on the *power company* side of my throwover switch.  I've got a 400 amp feed and I prefer to manually move it over and bring it back.  In storms, when there is physical damage to the house, I didn't want power coming on without permission.  I live on the Gulf Coast and have had trees through the roof.

     

    I can live with the power being out a while, or with trees through the roof.  I've had a fire before and one is quite enough, thanks! <g>

     

    That brings on the problem of not knowing when the power is back on!   So, a relay (and light) on that feed did the trick.

     

    Dan

     

     

     

     


----------------------------------------------------------------------------

    From: Doug Ringler [mailto:douglas.ringler@verizon.net] 
    Sent: Sunday, December 20, 2009 7:02 AM
    To: Dan Barclay; 'Dudoussat, Scott A.'; HAI-users@tssi.com
    Subject: Re: [Hai-users] AC Power Off Detection

     

    Dan,

     

    Yes, fixed with a simple relay tagged to a new zone on the panel.  The issue was to detect the momentary loss of AC to the panel until the generator kicks in.  I used to use the loss of AC to the panel in the OmniPro (which was instaneous), then after about 4 seconds or so, the detection of AC to the panel from the generator (with a line in the programming detecting loss of AC elsewhere in the house not tagged to the generator) as an output and zone to alarm notification that the generator was on.  Anyways, as you say, simple fix with a relay.

     

    Another issue:  The stand-by generator causes fluttering of lights controlled by HAI dimmers on UPB.  Other lights don't flicker.  I think the issue is the generator has some variability in the 60Hz range...so when I measure it, it can range from 60.5 to 59.6Hz while the power from the street is 60Hz right on the mark.  Guess I could fix with a whole house UPS that has tight Hz control.........Anyone else know of any easy fixes?

     

    Thanks.

     

    Doug

     

     

      ----- Original Message ----- 

      From: Dan Barclay 

      To: 'Doug Ringler' ; 'Dudoussat, Scott A.' ; HAI-users@tssi.com 

      Sent: Saturday, December 19, 2009 5:16 PM

      Subject: RE: [Hai-users] AC Power Off Detection

       

      Dunno why you would need a solenoid.  How about a cheap wall wart power supply.   Put the output onto one of the inputs.  Sorry, I don't remember the voltages required/allowed but they should be in the specs.  A small DC power supply should work fine I think.  If not, then a cheap relay attached to one would do it.

       

      Dan

       


--------------------------------------------------------------------------

      From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Doug Ringler
      Sent: Saturday, December 19, 2009 9:19 AM
      To: Doug Ringler; Dudoussat, Scott A.; HAI-users@tssi.com
      Subject: Re: [Hai-users] AC Power Off Detection

       

      Clarification:  The Detection of AC Power Off for the log command to work still requires the AC Power to be off for at least 10 or 15 sec.  Is there a way to detect momentary AC Power Off without the delay?

       

      Thanks!

        ----- Original Message ----- 

        From: Doug Ringler 

        To: Dudoussat, Scott A. ; HAI-users@tssi.com 

        Sent: Saturday, December 19, 2009 9:38 AM

        Subject: [Hai-users] AC Power Off Detection

         

        Running OmniProII ver 3.0 in this location.  I realize that for the communicator and log, the AC loss must be for at least 3 min.  But, in some lines of programming, I need to detect ACPower Off for any momentary amount.  However, testing it with:  When AC Power Off, then Log Power Out---will not work.  Am I missing something?  I could run a solenoid for this, but would rather not.

         

        Thanks

         

        Doug Ringler

           


------------------------------------------------------------------------

        _______________________________________________
        HAI-users mailing list
        HAI-users@tssi.com
        http://romaine.tssi.com/mailman/listinfo/hai-users



------------------------------------------------------------------------------


  _______________________________________________
  HAI-users mailing list
  HAI-users@tssi.com
  http://romaine.tssi.com/mailman/listinfo/hai-users
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From schroeder at easternrad.com  Wed Dec 23 18:41:21 2009
From: schroeder at easternrad.com (Bruce Schroeder)
Date: Wed Dec 23 18:45:02 2009
Subject: [Hai-users] OmniPro II ethernet connection speed
Message-ID: <1071.208.180.132.174.1261615281.squirrel@mail.easternrad.com>

I just noticed that my switch says that the connection to the OPII is at
10M half duplex (it was set to autonegotiate). I set it to 10M full duplex
and it seems to work. Cannot get it working at 100M.

Is this connection capable of 100M? Should it be half or full?

Thanks
Bruce



This transmission is intended for the use of the entity or individual to which
or whom it is addressed.  The transmission or any documents accompanying the
transmission may contain confidential information.  If you are not the intended
recipient, you are hereby notified that any disclosure, copying, distribution,
or action taken in reliance on the contents of the transmission or the
documents is strictly prohibited. If you have received this confidential
transmission in error, please destroy it and any accompanying documents and
notify the sender immediately.  Thank you.

From brett at architechtronics.com  Wed Dec 23 19:49:06 2009
From: brett at architechtronics.com (Brett Griffin)
Date: Wed Dec 23 19:49:35 2009
Subject: [Hai-users] OmniPro II ethernet connection speed
In-Reply-To: <1071.208.180.132.174.1261615281.squirrel@mail.easternrad.com>
References: <1071.208.180.132.174.1261615281.squirrel@mail.easternrad.com>
Message-ID: <206279b10912231749t2fe1efaar154c9c3b42fd9ada@mail.gmail.com>

The Ethernet port is capable of faster speeds, but it is throttled a lot
slower intentionally.  The Ethernet at full speed would take too much
resources and adversely affect the performance of the controller. This is my
understanding/interpretation of the issue, when explained to me while
working for HAI as a sales manager 6-7 years ago when it first came out. I
don't believe there is any field adjustments and would likely not give any
performance increase at the user interface.

--
Brett Griffin
Technology Designer
brett@architechtronics.com

Home control. Theater. Audio. Lighting. Energy Savings.
main  (425) 889.9800                    www.hiddentech.com


On Wed, Dec 23, 2009 at 4:41 PM, Bruce Schroeder
<schroeder@easternrad.com>wrote:

> I just noticed that my switch says that the connection to the OPII is at
> 10M half duplex (it was set to autonegotiate). I set it to 10M full duplex
> and it seems to work. Cannot get it working at 100M.
>
> Is this connection capable of 100M? Should it be half or full?
>
> Thanks
> Bruce
>
>
>
> This transmission is intended for the use of the entity or individual to
> which
> or whom it is addressed.  The transmission or any documents accompanying
> the
> transmission may contain confidential information.  If you are not the
> intended
> recipient, you are hereby notified that any disclosure, copying,
> distribution,
> or action taken in reliance on the contents of the transmission or the
> documents is strictly prohibited. If you have received this confidential
> transmission in error, please destroy it and any accompanying documents and
> notify the sender immediately.  Thank you.
>
> _______________________________________________
> HAI-users mailing list
> HAI-users@tssi.com
> http://romaine.tssi.com/mailman/listinfo/hai-users
>
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From bradweech at cox.net  Thu Dec 24 07:37:35 2009
From: bradweech at cox.net (Bradley Weech)
Date: Thu Dec 24 07:39:47 2009
Subject: [Hai-users] No Controller Data 
Message-ID: <00af01ca849e$40a0ce20$c1e26a60$@net>

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

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From mrgolden at earthlink.net  Thu Dec 24 09:14:32 2009
From: mrgolden at earthlink.net (Tony Golden)
Date: Thu Dec 24 09:14:54 2009
Subject: [Hai-users] No Controller Data 
In-Reply-To: <00af01ca849e$40a0ce20$c1e26a60$@net>
Message-ID: <E1NNpOV-0000Ob-Mw@elasmtp-kukur.atl.sa.earthlink.net>

It could be lots of things, but I'd start by checking for loose wiring or
connections.  It also makes a huge difference whether this is a new
installation, or the system's been working for a while and this problem only
recently started.

 

In addition to a loose wire or connection, other possible causes are failing
hardware (panel, keypad, or other peripherals), or even something in
programming.  

 

 

  _____  

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Bradley Weech
Sent: Thursday, December 24, 2009 8:38 AM
To: hai-users@tssi.com
Subject: [Hai-users] No Controller Data 

 

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

-------------- next part --------------
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From paul2007 at cybernetics.ca  Thu Dec 24 09:41:20 2009
From: paul2007 at cybernetics.ca (Paul)
Date: Thu Dec 24 09:41:35 2009
Subject: [Hai-users] No Controller Data 
In-Reply-To: <00af01ca849e$40a0ce20$c1e26a60$@net>
References: <00af01ca849e$40a0ce20$c1e26a60$@net>
Message-ID: <005501ca84af$8df1ae90$a9d50bb0$@ca>

Ditto to what Tony said. The 'No controller Data' is something an installer
hates to see. It's basically a message indicating the controller has lost
communications - perhaps with the console bus or other loose wiring or a
wiring short. 

 

Think back to when this issue started to happen, and then determine if an
event (a storm, renovations, or something) may have contributed to this
problem. Timing is everything. If nothing comes to mind, then it sounds like
your main controller is failing.

 

Paul

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Bradley Weech
Sent: December-24-09 8:38 AM
To: hai-users@tssi.com
Subject: [Hai-users] No Controller Data 

 

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.722 / Virus Database: 270.14.119/2585 - Release Date: 12/24/09
03:11:00

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From kwschumm at qsolv.com  Thu Dec 24 09:55:27 2009
From: kwschumm at qsolv.com (Ken Schumm)
Date: Thu Dec 24 09:56:07 2009
Subject: [Hai-users] No Controller Data 
References: <00af01ca849e$40a0ce20$c1e26a60$@net>
	<005501ca84af$8df1ae90$a9d50bb0$@ca>
Message-ID: <ACD405C1D9E14863A657F8F747E69B12@alice>

Sometimes these are very hard to figure out.

We have a door onto our deck that has magnetic contacts to our HAI controller. Once very 100 times or so when that door is closed the keypads beep and give the no controller data error for a few seconds, then it clears itself. Other than that one door it never happens.

Probably a problem with the controller board but it's so intermittent they'd probably never be able to find and repair it.

At least our deck door stays shut in the wee hours.

Not much help, sorry, but you do have my sympathies.

Ken


  ----- Original Message ----- 
  From: Paul 
  To: 'Bradley Weech' ; hai-users@tssi.com 
  Sent: Thursday, December 24, 2009 07:41
  Subject: RE: [Hai-users] No Controller Data 


  Ditto to what Tony said. The 'No controller Data' is something an installer hates to see. It's basically a message indicating the controller has lost communications - perhaps with the console bus or other loose wiring or a wiring short. 

   

  Think back to when this issue started to happen, and then determine if an event (a storm, renovations, or something) may have contributed to this problem. Timing is everything. If nothing comes to mind, then it sounds like your main controller is failing.

   

  Paul

   

  From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On Behalf Of Bradley Weech
  Sent: December-24-09 8:38 AM
  To: hai-users@tssi.com
  Subject: [Hai-users] No Controller Data 

   

  On an OmniPro II we're getting repeated beeping from the console at odd hours.  The message says "nocontrollerdata00".  We cancel twice and it goes away; but, then come back the next time the unit is put in night mode (not right away, but usually in the wee hours of the morning).  What is this?

  No virus found in this incoming message.
  Checked by AVG - www.avg.com
  Version: 9.0.722 / Virus Database: 270.14.119/2585 - Release Date: 12/24/09 03:11:00



------------------------------------------------------------------------------


  _______________________________________________
  HAI-users mailing list
  HAI-users@tssi.com
  http://romaine.tssi.com/mailman/listinfo/hai-users
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From jkv at vossen.org  Thu Dec 24 10:36:16 2009
From: jkv at vossen.org (Joseph Vossen)
Date: Thu Dec 24 10:32:40 2009
Subject: [Hai-users] No Controller Data 
In-Reply-To: <00af01ca849e$40a0ce20$c1e26a60$@net>
References: <00af01ca849e$40a0ce20$c1e26a60$@net>
Message-ID: <D9DC3AF7-2832-4DC6-80B0-D099DA3C462B@vossen.org>

> On an OmniPro II we?re getting repeated beeping from the console at odd hours.  The message says ?nocontrollerdata00?.  We cancel twice and it goes away; but, then come back the next time the unit is put in night mode (not right away, but usually in the wee hours of the morning).  What is this?

I had this happen to me before; I have 2 keypads and an expansion unit.  The expansion unit is wired to the same place on the main board as the keypads.  My problem was due to a bad board in the expansion unit.  I also think this occurs if you have more than one keypad and they share the same address.

HTH

From bradweech at cox.net  Thu Dec 24 10:33:33 2009
From: bradweech at cox.net (Bradley Weech)
Date: Thu Dec 24 10:35:21 2009
Subject: [Hai-users] RE: HAI-users Digest, Vol 54, Issue 9
In-Reply-To: <200912241608.nBOG8vMp004417@romaine.tssi.com>
References: <200912241608.nBOG8vMp004417@romaine.tssi.com>
Message-ID: <00bd01ca84b6$d5cd8250$816886f0$@net>

Thanks Guys.  I have an update with some corrected information from my wife
(and from me).
1.	This has been happening for 4-8 weeks and we can't remember an event
at the time.
2.	We don't have any serious electrical problems in this area (Gilbert,
AZ - Phoenix) from storms i.e. we rarely even have to reset a breaker, but
certainly not the breaker that our OminPro II board is on.
3.	Only one of our two consoles show the error and makes the beeping
when it happens.  In fact, it just started again while I'm typing this.  The
other console shows "System OK".  I have located the instructions for
testing a console, and will run them after hitting the send button here.
Also, the beeping stopped on its own just now and the console said "Setup,
Code XXX".  I hit cancel and it went back to normal.
4.	We think it happens even when the system is not armed.
5.	We happen to have a new Controller chip, ver. 3.2B that we haven't
installed yet (we asked HAI for it when we had just upgraded to 3.?, and
they came out with this new version the very next day.
6.	I'm a high end computer end-user, and not an installer of OmniPro
IIs, but probably capable of following instructions (had to help the
installer with the last chip upgrade.
7.	Would love to have an Ethernet upgradable board, but, paying full
bore for a new board when we had a functioning one never made economical
sense.
8.	We have PCAccess - Dealer version for controlling, etc., from this
computer.  No events show for when this is happening.
9.	If it is only the console, what ne console would you recommend?
10.	The system has been installed (originally with an Aegis 3000 board)
for 7.5 years.

Appreciate your help and guidance much, much, much.

Brad



-----Original Message-----
From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of hai-users-request@tssi.com
Sent: Thursday, December 24, 2009 9:09 AM
To: hai-users@tssi.com
Subject: HAI-users Digest, Vol 54, Issue 9

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Today's Topics:

   1. No Controller Data  (Bradley Weech)
   2. RE: No Controller Data  (Tony Golden)
   3. RE: No Controller Data  (Paul)
   4. Re: No Controller Data  (Ken Schumm)


----------------------------------------------------------------------

Message: 1
Date: Thu, 24 Dec 2009 06:37:35 -0700
From: "Bradley Weech" <bradweech@cox.net>
Subject: [Hai-users] No Controller Data 
To: <hai-users@tssi.com>
Message-ID: <00af01ca849e$40a0ce20$c1e26a60$@net>
Content-Type: text/plain; charset="us-ascii"

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

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Message: 2
Date: Thu, 24 Dec 2009 10:14:32 -0500
From: "Tony Golden" <mrgolden@earthlink.net>
Subject: RE: [Hai-users] No Controller Data 
To: <hai-users@tssi.com>
Message-ID: <E1NNpOV-0000Ob-Mw@elasmtp-kukur.atl.sa.earthlink.net>
Content-Type: text/plain; charset="us-ascii"

It could be lots of things, but I'd start by checking for loose wiring or
connections.  It also makes a huge difference whether this is a new
installation, or the system's been working for a while and this problem only
recently started.

 

In addition to a loose wire or connection, other possible causes are failing
hardware (panel, keypad, or other peripherals), or even something in
programming.  

 

 

  _____  

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Bradley Weech
Sent: Thursday, December 24, 2009 8:38 AM
To: hai-users@tssi.com
Subject: [Hai-users] No Controller Data 

 

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

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Message: 3
Date: Thu, 24 Dec 2009 10:41:20 -0500
From: "Paul" <paul2007@cybernetics.ca>
Subject: RE: [Hai-users] No Controller Data 
To: "'Bradley Weech'" <bradweech@cox.net>, <hai-users@tssi.com>
Message-ID: <005501ca84af$8df1ae90$a9d50bb0$@ca>
Content-Type: text/plain; charset="us-ascii"

Ditto to what Tony said. The 'No controller Data' is something an installer
hates to see. It's basically a message indicating the controller has lost
communications - perhaps with the console bus or other loose wiring or a
wiring short. 

 

Think back to when this issue started to happen, and then determine if an
event (a storm, renovations, or something) may have contributed to this
problem. Timing is everything. If nothing comes to mind, then it sounds like
your main controller is failing.

 

Paul

 

From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Bradley Weech
Sent: December-24-09 8:38 AM
To: hai-users@tssi.com
Subject: [Hai-users] No Controller Data 

 

On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.722 / Virus Database: 270.14.119/2585 - Release Date: 12/24/09
03:11:00

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Message: 4
Date: Thu, 24 Dec 2009 07:55:27 -0800
From: "Ken Schumm" <kwschumm@qsolv.com>
Subject: Re: [Hai-users] No Controller Data 
To: <hai-users@tssi.com>
Message-ID: <ACD405C1D9E14863A657F8F747E69B12@alice>
Content-Type: text/plain; charset="iso-8859-1"

Sometimes these are very hard to figure out.

We have a door onto our deck that has magnetic contacts to our HAI
controller. Once very 100 times or so when that door is closed the keypads
beep and give the no controller data error for a few seconds, then it clears
itself. Other than that one door it never happens.

Probably a problem with the controller board but it's so intermittent they'd
probably never be able to find and repair it.

At least our deck door stays shut in the wee hours.

Not much help, sorry, but you do have my sympathies.

Ken


  ----- Original Message ----- 
  From: Paul 
  To: 'Bradley Weech' ; hai-users@tssi.com 
  Sent: Thursday, December 24, 2009 07:41
  Subject: RE: [Hai-users] No Controller Data 


  Ditto to what Tony said. The 'No controller Data' is something an
installer hates to see. It's basically a message indicating the controller
has lost communications - perhaps with the console bus or other loose wiring
or a wiring short. 

   

  Think back to when this issue started to happen, and then determine if an
event (a storm, renovations, or something) may have contributed to this
problem. Timing is everything. If nothing comes to mind, then it sounds like
your main controller is failing.

   

  Paul

   

  From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Bradley Weech
  Sent: December-24-09 8:38 AM
  To: hai-users@tssi.com
  Subject: [Hai-users] No Controller Data 

   

  On an OmniPro II we're getting repeated beeping from the console at odd
hours.  The message says "nocontrollerdata00".  We cancel twice and it goes
away; but, then come back the next time the unit is put in night mode (not
right away, but usually in the wee hours of the morning).  What is this?

  No virus found in this incoming message.
  Checked by AVG - www.avg.com
  Version: 9.0.722 / Virus Database: 270.14.119/2585 - Release Date:
12/24/09 03:11:00



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