[Hai-users] Help with strange OmniTouch issue

[Tom Williamson]

I had the same problem a few months ago with a Omnitouch (not video).
It turned out the problem was that one of my expansion controllers did
not use the same ground as the other boxes.  It was wired with A/B but
the ground came from the house wiring.  Once I wired all with A/B and
grounded to the same terminal as the OmniPro it was happy.

Tom 

-----Original Message-----
From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
Behalf Of Robert Vreeland
Sent: Wednesday, September 27, 2006 12:24 PM
To: hai-users at tssi.com
Subject: [Hai-users] Help with strange OmniTouch issue

Over the pat few days I upgraded my OmniPro II system by adding a Video
Hub with Encoder, 3 Cameras and an OmniTouch with Video. The problem is
that when I plug in the OmniTouch, one of my other standard consoles
goes crazy spewing garbage characters on the screen. The OmniTouch panel
flickers like crazy and I have even seen it loose connection with the
controller or not allow me to select any onscreen buttons (although the
unit beeps as if it got the input).

- I have 2 standard consoles and only one of them goes crazy when the
OmniTouch is plugged in.
- I have verified and re-verified that the cable between the HAI
Controller and Video Hub are hooked up correctly. They are in different
areas of the house and I connect them with a 75' cat5e cable using 3 of
the twisted pairs to A, B and GRD.
- I have tried multiple cat5 cables to attach the OmniTouch to the hub.

Any ideas?

Thanks,
Rob



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