From bob at stratton.NET  Wed Nov 15 13:09:15 2006
From: bob at stratton.NET (Robert Stratton)
Date: Wed Nov 15 20:46:53 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
Message-ID: <C180D00B.217D5%bob@stratton.net>

Has anyone else had repeated failures of RC-80 thermostats? I've been
through two in about 18 months. I've temporarily put back the old Honeywell
Chronotherm, which I don't like, because I'm afraid to put another RC-80 in
only to lose it.

Also, I'm giving some thought to some of the more net-friendly monitoring
services. Has anyone found one that's got a decent user interface, and
speaks the digital communicator protocol? I suppose I could just put
Web-Link II up on a known port, but I don't like exposing Microsoft web
servers directly to the Internet.

Thanks,
--Bob Stratton


From kwschumm at qsolv.com  Wed Nov 15 21:36:16 2006
From: kwschumm at qsolv.com (Ken Schumm)
Date: Wed Nov 15 21:37:07 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
References: <C180D00B.217D5%bob@stratton.net>
Message-ID: <000f01c70930$63f68910$2902a8c0@POINTY>

I haven't had any outright failures but I've had two thermostats with
out-of-the-box problems that HAI never could fix right. On one of them the
FAULT and Emergency LEDs were swapped (color mismatch) and on both of them
the FAULT LED wouldn't work even though I sent them back several times. I
wasn't impressed by their quality control or repair services.

----- Original Message ----- 
From: "Robert Stratton" <bob@stratton.net>
To: <hai-users@tssi.com>
Sent: Wednesday, November 15, 2006 11:09 AM
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question


> Has anyone else had repeated failures of RC-80 thermostats? I've been
> through two in about 18 months. I've temporarily put back the old
Honeywell
> Chronotherm, which I don't like, because I'm afraid to put another RC-80
in
> only to lose it.
>
> Also, I'm giving some thought to some of the more net-friendly monitoring
> services. Has anyone found one that's got a decent user interface, and
> speaks the digital communicator protocol? I suppose I could just put
> Web-Link II up on a known port, but I don't like exposing Microsoft web
> servers directly to the Internet.
>
> Thanks,
> --Bob Stratton
>
>
> _______________________________________________
> HAI-users mailing list
> HAI-users@tssi.com
> http://romaine.tssi.com/mailman/listinfo/hai-users

From brett at architechtronics.com  Thu Nov 16 00:40:39 2006
From: brett at architechtronics.com (Brett Griffin)
Date: Thu Nov 16 00:40:59 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
In-Reply-To: <C180D00B.217D5%bob@stratton.net>
Message-ID: <001101c7094a$226a2500$6601a8c0@PCLaptop>

Why are you losing the RC-80's what is happening?  Maybe you need an
isolation relay (HAI product) if it is being fried somehow.  Give me some
more details I might be able to offer you some assistance in
troubleshooting.  I helped figure out a problem with 128 RC-80 thermostats
in an apartment complex, your situation should be simpler to figure out.

To answer your second question and well to plug my own product....

We make FIDOH, it is a simple program that connects directly via the
internet to your Ethernet based HAI/OnQ/Aegis control systems.  It will work
serially as well, but does require a windows pc operating like web-link but
does not need a MS web server running.

It gives a quick access to your buttons, and double click access to
everything else including audio.

Free Trial can be accessed from our website, www.architechtronics.com.

If you like it is 39.95, and immediate download or available through
Smarthome.com and EECOL in Canada.

Also we have a Linux version coming soon and we are looking for Beta
testers, if interested contact me directly.

Lastly, I apologize if I offended anyone by suggesting our product.

~Brett
 
---
Brett Griffin, Co-Founder
p (206) 774.3622
 
Architechtronics
Unique Home Technology Solutions

www.architechtronics.com

-----Original Message-----
From: Robert Stratton [mailto:bob@stratton.net] 
Sent: Wednesday, November 15, 2006 11:09 AM
To: hai-users@tssi.com
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question

Has anyone else had repeated failures of RC-80 thermostats? I've been
through two in about 18 months. I've temporarily put back the old Honeywell
Chronotherm, which I don't like, because I'm afraid to put another RC-80 in
only to lose it.

Also, I'm giving some thought to some of the more net-friendly monitoring
services. Has anyone found one that's got a decent user interface, and
speaks the digital communicator protocol? I suppose I could just put
Web-Link II up on a known port, but I don't like exposing Microsoft web
servers directly to the Internet.

Thanks,
--Bob Stratton


_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

From tom at worthdist.com  Mon Nov 20 12:06:18 2006
From: tom at worthdist.com (Tom Morgan)
Date: Mon Nov 20 12:06:40 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
In-Reply-To: <001101c7094a$226a2500$6601a8c0@PCLaptop>
Message-ID: <009e01c70cce$948d1a20$3101a8c0@worthington.local>

One thing to note about RC80's, electrically speaking, it is 'a sitting
duck.'  It sits between the HVAC transformer and the HAI transformer and
there is tons of wire.  I have 2 strong recommendations:
- Install whole house surge (Like the Leviton 51110-1 $45.33)
- Review your grounding.  The HAI controller MUST be grounded. When not
properly grounded it is not uncommon to have thermostats fail.

Before I followed the advice above I lost 2 thermostats at my home and 2 at
my parents.  After making the above changes we have not lost a thermostat in
over 5 years.

Thomas Morgan
Vice President, Worthington University
Chief Technical Officer, Worthington Distribution
www.worthingtonsolutions.com
570-226-8864

For orders:
800-282-8864



Why are you losing the RC-80's what is happening?  Maybe you need an
isolation relay (HAI product) if it is being fried somehow.  Give me some
more details I might be able to offer you some assistance in
troubleshooting.  I helped figure out a problem with 128 RC-80 thermostats
in an apartment complex, your situation should be simpler to figure out.

HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

From looney2ns at sigecom.net  Mon Nov 20 14:35:32 2006
From: looney2ns at sigecom.net (Brad)
Date: Mon Nov 20 14:35:28 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
In-Reply-To: <009e01c70cce$948d1a20$3101a8c0@worthington.local>
Message-ID: <00ac01c70ce3$6d2ddc20$6d01a8c0@DELLOFFICE>

Tom, if an install has 3 sub panels plus the main panel, should a surge
protector be installed at each sub panel?

-----Original Message-----
From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
Behalf Of Tom Morgan
Sent: Monday, November 20, 2006 12:06 PM
To: hai-users@tssi.com
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question

One thing to note about RC80's, electrically speaking, it is 'a sitting
duck.'  It sits between the HVAC transformer and the HAI transformer and
there is tons of wire.  I have 2 strong recommendations:
- Install whole house surge (Like the Leviton 51110-1 $45.33)
- Review your grounding.  The HAI controller MUST be grounded. When not
properly grounded it is not uncommon to have thermostats fail.

Before I followed the advice above I lost 2 thermostats at my home and 2 at
my parents.  After making the above changes we have not lost a thermostat in
over 5 years.

Thomas Morgan
Vice President, Worthington University
Chief Technical Officer, Worthington Distribution
www.worthingtonsolutions.com
570-226-8864

For orders:
800-282-8864



Why are you losing the RC-80's what is happening?  Maybe you need an
isolation relay (HAI product) if it is being fried somehow.  Give me some
more details I might be able to offer you some assistance in
troubleshooting.  I helped figure out a problem with 128 RC-80 thermostats
in an apartment complex, your situation should be simpler to figure out.

HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

_______________________________________________
HAI-users mailing list
HAI-users@tssi.com
http://romaine.tssi.com/mailman/listinfo/hai-users

From ByronPeebles at ieee.org  Mon Nov 20 18:13:27 2006
From: ByronPeebles at ieee.org (Byron Peebles)
Date: Mon Nov 20 18:14:52 2006
Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
In-Reply-To: <00ac01c70ce3$6d2ddc20$6d01a8c0@DELLOFFICE>
References: <00ac01c70ce3$6d2ddc20$6d01a8c0@DELLOFFICE>
Message-ID: <456244A7.8060002@IEEE.org>

Main panel where the big fat wire comes in.

Brad wrote:

>Tom, if an install has 3 sub panels plus the main panel, should a surge
>protector be installed at each sub panel?
>
>-----Original Message-----
>From: hai-users-bounces@tssi.com [mailto:hai-users-bounces@tssi.com] On
>Behalf Of Tom Morgan
>Sent: Monday, November 20, 2006 12:06 PM
>To: hai-users@tssi.com
>Subject: [Hai-users] Lifespan of RC-80s and monitoring service question
>
>One thing to note about RC80's, electrically speaking, it is 'a sitting
>duck.'  It sits between the HVAC transformer and the HAI transformer and
>there is tons of wire.  I have 2 strong recommendations:
>- Install whole house surge (Like the Leviton 51110-1 $45.33)
>- Review your grounding.  The HAI controller MUST be grounded. When not
>properly grounded it is not uncommon to have thermostats fail.
>
>Before I followed the advice above I lost 2 thermostats at my home and 2 at
>my parents.  After making the above changes we have not lost a thermostat in
>over 5 years.
>
>Thomas Morgan
>Vice President, Worthington University
>Chief Technical Officer, Worthington Distribution
>www.worthingtonsolutions.com
>570-226-8864
>
>For orders:
>800-282-8864
>
>
>
>Why are you losing the RC-80's what is happening?  Maybe you need an
>isolation relay (HAI product) if it is being fried somehow.  Give me some
>more details I might be able to offer you some assistance in
>troubleshooting.  I helped figure out a problem with 128 RC-80 thermostats
>in an apartment complex, your situation should be simpler to figure out.
>
>HAI-users mailing list
>HAI-users@tssi.com
>http://romaine.tssi.com/mailman/listinfo/hai-users
>
>_______________________________________________
>HAI-users mailing list
>HAI-users@tssi.com
>http://romaine.tssi.com/mailman/listinfo/hai-users
>
>_______________________________________________
>HAI-users mailing list
>HAI-users@tssi.com
>http://romaine.tssi.com/mailman/listinfo/hai-users
>
>  
>

From looney2ns at sigecom.net  Wed Nov 22 02:06:42 2006
From: looney2ns at sigecom.net (Brad)
Date: Wed Nov 22 02:06:37 2006
Subject: [Hai-users] Mystery Freeze alarm problems
Message-ID: <00f301c70e0d$258ba160$6d01a8c0@DELLOFFICE>

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