[Hai-users] Problems viewing WebLink II

[Dan Penn]

I didn't receive the first email stating the problem for some reason but
I should be able to help.

If the problem is with viewing video (Video-Link) then you should
isolate whether this is a problem with the Web-Link client software or
with receiving the video from the server.  You can do this by opening
Windows Media Player and viewing the video from there.  To get to the
URL to your video server go to the OPTIONS page within Web-Link and look
in the Video-Link Settings section...it should be something like
mms://MyServer:8088.

If the problem is with simply loading the web pages then I would try
removing any RSS feeds you have configured and see if that helps.  The
RSS feeds are coming from other servers.  Secondly, you might try
selecting a different startup page when you login...something that
contains very little data...like the Buttons page.  You might also
trying logging in to somebody else's server if they'll let you.  I
suspect this to be more of an IE issue than that of Web-Link though
given that it works fine from other computers.

-Dan 

-----Original Message-----
From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On
Behalf Of Brad
Sent: Sunday, December 03, 2006 10:11 AM
To: schroeder at easternrad.com
Cc: hai-users at tssi.com; 'HAI Technical Support'
Subject: Re: [Hai-users] Problems viewing WebLink II

Thanks Bruce,
But I also have 10 on my laptop and no problems.

Subject: Re: [Hai-users] Problems viewing WebLink II


> Your PC is running Windows Media 10. There was a time when WL was only
> compatible with the earlier versions of WL (9 or less). Not sure if
that
> would affect the overall program or just video functions.
>
> Bruce
>
>> I have beta version 2.1.6234.0.
>> This was occurring even with the last full release of WLII.
>>
>> On one computer I have, Web-link pages will not load properly. See
>> attached.
>>
>> Sometimes I can refresh the screen several times and get it to load,
>> sometimes I can't. This is on a 3ghz winxppro 1gig ram machine.
>>
>> On my laptop, a 1.6gh, 1gig ram machine, XP Home I have no problems
at 
>> all
>> loading the pages.
>>
>> Both computers use IE 6 with all latest updates. All latest XP
updates as
>> well.
>>
>> Could this be video driver related? On the problem computer I use a
Ati
>> Radeon x300 series that came with my Dell.
>>
>> WebLink is running on a third separate computer. This occurs on the
>> problem
>> computer whether I view my home WL, over my local lan, or if I view
The
>> same
>> over the internet.
>> Any thoughts?
>> Thanks.
>> _______________________________________________
>> HAI-users mailing list
>> HAI-users at tssi.com
>> http://romaine.tssi.com/mailman/listinfo/hai-users
>>
>
>
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> HAI-users at tssi.com
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