[Hai-users] Can't access Web-link from clients

[Doug Ringler]

Yes, it matters.  If you turn off the firewall on all computers on the network and you don't have any antivirus software providing a firewall, then you should have access to the Web-link server.  What you describe (the server providing the login page, but failure to communicate further) sure sounds like a block from a firewall. Is the XP Firewall turned off on ALL computers on the network and are there any Norton or other Internet security software active?

Doug Ringler 
  ----- Original Message ----- 
  From: Brad 
  To: 'Doug Ringler' ; hai-users at tssi.com 
  Sent: Thursday, August 25, 2005 7:07 PM
  Subject: RE: [Hai-users] Can't access Web-link from clients


  Thanks Doug, 
  I have XP firewall turned off. Does that matter?



------------------------------------------------------------------------------
  From: hai-users-bounces at tssi.com [mailto:hai-users-bounces at tssi.com] On Behalf Of Doug Ringler
  Sent: Thursday, August 25, 2005 5:47 PM
  To: looney2ns at sigecom.net; hai-users at tssi.com
  Subject: Re: [Hai-users] Can't access Web-link from clients


  Do you have Web-Link listed as an exception for the XP Pro firewall?  For access to the server computer, this have to be listed on all computers on the network.

  Doug Ringler
    ----- Original Message ----- 
    From: Brad 
    To: hai-users at tssi.com 
    Sent: Thursday, August 25, 2005 6:00 PM
    Subject: [Hai-users] Can't access Web-link from clients


    New install of Web-Link II.
    Xp Pro
    Can access weblink pages just fine from server machine.
    When I go to 2 other machines on my network, and attempt, I get the Web-Link Login page. I type in the correct user name and access code.
    I click Login, and all that happens is the User name and Access code is cleared from the dialog boxes. Web-link never serves up the pages.
    If I go back to the server machine and attempt to log in, then Web_link says user is already logged in.
    Suggestions appreciated.



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