[Hai-users] Aegis 2000 - PC Access/Modem

[jr9 at sympatico.ca]

Hi Andrew.  Have you tested this modem with something else to make sure 
it is not a problem with the modem itself?  i.e.: call into an ISP for 
example and make sure that works.

Here are two other suggestions:
 	- if it is a desktop, slot the modem in a different slot
 	- if it is a laptop, make sure that the power plug is connected, 
and that you set the power meter settings to 'always on'.  I have seen 
problems with both modems and serial ports on laptops running in power 
save modes.  Note that the ALways ON will also work with the battery, but 
since all the energy saving features are shut off, it will just eat the 
battery faster.

Hope that helps
Jeff



On Thu, 28 Apr 2005, Andrew Comstock wrote:

> I am having difficulties configuring a customers new computer for PC Access
> and local modem access.  I can connect consistently, but when trying to
> upload from the controller, I continually receive retry - invalid crc or
> invalid start.
>
> Modem:        AOpenFM56-SVV Soft PCI Modem
> Error correction is disabled; data compression is disabled; hardware or no
> flow control
>
> Aegis firmware is version 1.7f
>
> My laptop connects and communicates without fail.  I had heard about some
> problems with "software" modems, but I must admit that since ethernet and
> broadband Internet, I have zero knowledge of modems.
>
> Andrew Comstock, P.Eng.
> Cell Phone  : 519-854-9623
> Alarmtech    : 519-434-3996
>
> --
> No virus found in this outgoing message.
> Checked by AVG Anti-Virus.
> Version: 7.0.308 / Virus Database: 266.10.4 - Release Date: 27/04/05
>